£189.00
Get your MacBook Pro 13 Retina (A1425 / A1502) keyboard repaired by professionals.
This service is right for you if after liquid spillage your MacBook Pro Retina 13 (A1425 / A1502) still works apart just few keys or entire keyboard being not functional. Those keyboard keys cannot be individually repaired. Sometimes the damaged keyboard may become unresponsive or block the MacBook from powering on. The only solution is to replace the MacBook keyboard with a new genuine Apple part.
Sometimes when the keyboard got damaged, the backlight doesn’t work properly and only some buttons will light up. Usually one part of the keyboard is brighter than the other. Let us know if you want to have the backlight fixed. There may be an additional cost involved.
The price and replacement part’s availablility depends on model of your MacBook. Please check the serial number. Also, we need to know where did you buy your MacBook to confirm the layout of the keyboard. There are different keyboard layouts if you bought it in UK, US or other country.
   
In most situations we can get your MacBook’s keyboard replaced same day. Call us in prior to your visit and make sure, we have time and all necessary replacement parts in stock.
Please note, if the keyboard problem is a subject to the liquid damage, there is a chance that the liquid got inside the machine. If we notice it, we will contact you before we replace the keyboard.
Year and model of your MacBook can be identified through the Apple website by the serial number. To be redirected to the Apple website, click here. The serial number of your device can be found at the bottom of your MacBook. You can also look for model name, beginning form Axxxx, for example A1398.
If you still have problems with recognising model of your MacBook, just bring it, send us an e-mail or call.
Accessories for your MacBook Pro 13 Retina ?
We offer a wide range of high quality accessories for your iMac and MacBook including replacement chargers, hard cases, bags and connection cables. If you cannot find on the website what you are looking for, contact us and we will check for the specific item.
Click here to check our full range of Apple Mac accessories >.Â
1. Contact us first (call on 0208 543 7088) regarding the Apple MacBook Pro 13 Retina keyboard replacement repair service or book the repair on the website.
2. Bring your faulty Apple MacBook Pro 13 Retina, fill the repair form in the store, get the confirmation note and leave your Mac with us.
4. Finally, after agreed period of time your Apple MacBook Pro 13 Retina laptop is ready for collection, repaired.
Would you like to bring your Apple MacBook Pro 13 Retina (A1425 / A1502) ? Use the booking calendar from below.
Remember to mention the model of your MacBook Pro Retina are you going to bring, thank you.
1. Add the Apple MacBook Pro 13 Retina keyboard replacement repair service to the Cart by clicking the “Order Now” button on the page of repair service which you need.
2. Complete the checkout with your address, contact number and choose the payment method. You can pay after repair if you prefer (you will see this option at the checkout). We will call you to complete the payment when we fix your MacBook.
3. Wrap your Apple MacBook Pro 13 Retina safely. We suggest to use the Insured courier service.
Please send your Apple MacBook Pro 13″Retina  laptop to:
Please write the Order number on the outer of the box.
4. Once received, you will be contacted and the repair will start immediately.
5. You will get a confirmation e-mail after we fix your Apple MacBook Pro 13 Retina laptop. We always return it with a recorded courier service.
1. Backup your files if possible.  We leave your laptop’s data untouched, so this is optional. You can also remove the hard drive / flash storage if you know how.
2. Remove the password, include it with your laptop or create a new unprotected user account so we can test the Mac after repair.
3. Remove all USB devices and micro SD card.
4. Please don’t include any accessories.
5. Write the Order Number or your name on the outside of the package.
Please read the Terms & Conditions and the Privacy Policy before you use our services.  Terms of Service |  Privacy Policy |  Our warranty  |  FAQ
Bringing Your Device In
Have your broken device repaired on the same day, while you wait. Relax in our store with a cup of coffee and Wifi access.
1.  Book the service on our website. Contact us if you need assistance.
2. Bring your faulty device to our store. Let’s confirm the repair time, create the repair ticket and start the job.
3. Our technician will start with initial diagnostics and lets the job begin!
4. Your device will be tested after the repair. When you get it back, we ask you to inspect the quality of our work.
Sending Your Device Â
Choose the repair service directly from our website. Opt for the option to have it fixed and returned within 2 days.
1. Choose the repair service, click the “Place Order” button and select “Send By Post”.
2. Complete the checkout with your contact details, choose the speed of required repair service (turnaround time) and select the payment method. You may wish to pay after the repair but we won’t order replacement parts until we receive your device which may cause 2-3 days delays. If you require priority service please pay on the checkout or contact us first.
3. Wrap your device safely. We suggest to use the Royal Mail service for small devices like mobile phones (insured up to £500 and costs below £10). For laptops, tablets or drones, please use DHL, DPD or Parcel Force.
Send your device to:
Write the “#Order number” on the outer of the box.
4. Once received, you will be contacted and the repair will begin shortly.
5. You will get a confirmation e-mail after the repair has been completed. We always return your device with the secure delivery service.
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Backup Your Data: While we don’t touch your device’s internal storage, we always recommend backing up your data for safety.
Password/PIN/Pattern Lock: Please provide the password, PIN, or pattern lock with your phone, or you may choose to remove it. Alternatively, you can factory reset your phone, create a second user or guest account – we just need to be able to test the device post-repair.
Remove SIM and Memory Cards: Take out any memory cards and the SIM card from your phone, but remember to include the SIM card tray. For other devices, also remove memory cards.
Device Only: Please send just the device, without any accessories.
Photograph Your Device: For your records, you might consider taking pictures of your device’s exterior before sending it (this is optional).
Pack Securely: Wrap your device in bubble wrap, place the order number visibly on top of the parcel, and write your return address on the back.
