From: £89.00
Get your laptop’s, Mac’s, PC’s entire cooling system serviced by professionals.
Does your computer get very hot or switches off randomly ?
If your computer (MacBook, iMac, other laptop or PC desktop), gets very hot, it is very noisy or keeps randomly restart, we suggest to check it for overheating problems.
It is danger to overheat your computer as it can cause some serious damage to the motherboard and it may not be repairable.
Before we confirm the problem, we will disassemble your computer. If the problem is not very obvious, we check temperature’s ranges and the quality of thermal compbound on the graphic chip, chipset and the processor.
Once we confirm the fault, we replace the thermal paste, clean the cooling system and the fan from any dust and assemble the computer back. If we find the cooling fan being faulty (if the bearing is woren, it is noisy or doesn’t work at all), we will contact you to confirm its cost. Each different model of laptop, Macbook or iMac use different parts and that has to be checked first. Usually the fan replacement costs £10-30 + £49 for the overheating repair.
After all, we check themperature’s ranges again. The after repair overheating test, should not take longer than 1 hour.
It requires skills and time to strip down your machine, so give us 24 hours to clean the whole hardware. After the service your computer will run cool and safe again.
We highly recommend you to clean the computer inside regulary every 12 moths. It will extend its life to the maximum value.
Bringing Your Device In
Have your broken device repaired on the same day, while you wait. Relax in our store with a cup of coffee and Wifi access.
1. Book the service on our website. Contact us if you need assistance.
2. Bring your faulty device to our store. Let’s confirm the repair time, create the repair ticket and start the job.
3. Our technician will start with initial diagnostics and lets the job begin!
4. Your device will be tested after the repair. When you get it back, we ask you to inspect the quality of our work.
Sending Your Device
Choose the repair service directly from our website. Opt for the option to have it fixed and returned within 2 days.
1. Choose the repair service, click the “Place Order” button and select “Send By Post”.
2. Complete the checkout with your contact details, choose the speed of required repair service (turnaround time) and select the payment method. You may wish to pay after the repair but we won’t order replacement parts until we receive your device which may cause 2-3 days delays. If you require priority service please pay on the checkout or contact us first.
3. Wrap your device safely. We suggest to use the Royal Mail service for small devices like mobile phones (insured up to £500 and costs below £10). For laptops, tablets or drones, please use DHL, DPD or Parcel Force.
Send your device to:
Write the “#Order number” on the outer of the box.
4. Once received, you will be contacted and the repair will begin shortly.
5. You will get a confirmation e-mail after the repair has been completed. We always return your device with the secure delivery service.
Backup Your Data: While we don’t touch your device’s internal storage, we always recommend backing up your data for safety.
Password/PIN/Pattern Lock: Please provide the password, PIN, or pattern lock with your phone, or you may choose to remove it. Alternatively, you can factory reset your phone, create a second user or guest account – we just need to be able to test the device post-repair.
Remove SIM and Memory Cards: Take out any memory cards and the SIM card from your phone, but remember to include the SIM card tray. For other devices, also remove memory cards.
Device Only: Please send just the device, without any accessories.
Photograph Your Device: For your records, you might consider taking pictures of your device’s exterior before sending it (this is optional).
Pack Securely: Wrap your device in bubble wrap, place the order number visibly on top of the parcel, and write your return address on the back.
