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Pixel 2 Battery Service - Professional Repair Service in London | Fixfactor
SERVICE

Pixel 2 Battery Service

4.9
Trustpilot
5.0

Professional Google Pixel 2 battery replacement service. Fix poor battery life, unexpected shutdowns, or swollen battery issues.

**Note:** While we use professional sealing methods, we recommend treating your phone as splash-resistant rather than fully waterproof after any repair.

220,000+
Repairs Completed
6+ Months
Warranty
Since 2014
Founded in London
Data Untouched
We Don't Wipe Devices

Service Details

Google Pixel 2 battery service while you wait. Quick turnaround when you post it.

We highly recommend to replace the battery on your Google Pixel 2, once you start to have problems with it. Issues that you may experience include: battery drains too fast, the battery percentage doesn’t represent its actual state, frequent shut downs without a warning or Google Pixel 2 phone doesn’t power at all. Those all problems can be related to the aging battery.  This service includes parts and labour.

The problem usually rises after 1 year of use. It is similar for most mobile phones. In some cases the old battery may swell and push the screen outside the frame. We replace the faulty part and test your phone after repair. Bring it in or send it to our store by post.

How do we replaced the battery on your Google Pixel 2 ?

The screen covers the battery. We need to slightly heat it up on the special mat and remove the front screen. Then we need to remove the old battery which is strongly attached to the inner frame. To guarantee your satisfaction, we repair your phone in our store, using our own professional equipment. The repair process is the same as Google performs in their repair centres. Parts which we use are Google highest quality available on the market. Even the fitting adhesive is the simillar which they use when assembling their phones!

About the repair process.

Our technicians will repair your phone while you wait, if it is possible. In most cases the repair doesn’t take longer than 1 hour including testing your Google Pixel 2 with the new battery after repair. If you choose to send it for online repair, we will return your phone within few days or the next day if you have select the priority repair. Expect perfect results when you get your phone back !

We test your phone after we fix it.

Your Google Pixel 2 will be carefully tested after repair. The test includes the new battery and the fitting but also we will confirm that the phone gets charge ans shows the battery percentage going up. Once you get your phone back, we kindly ask you to test it again

Get a discount when choosing multiple services.

We can fix many other faults related to the Google Pixel 2 phone. If you require help with software, for example flashing Android firmware on your phone, let us know ! If you choose replacing the battery while changing the screen or charging port, the price will be reduced. You can select desired repair service from the main menu or just give us a call and we will assist you.

Any additional damages to your phone ?

Please note if your Google Pixel has any visible cracks to the screen, this may spread and the display may stop functioning during replacing the battery. You will be informed about that when we see your phone but get ready that that there would be additional cost for the new screen.

If we find any signs of serious liquid damage inside the phone, we will pause the job and inform you about that first.

 

Frequently Asked Questions.

 

We use highest quality replacement parts available to fix mobile phones. Most of the time we use original parts but if those are not available, we will use replacement that provides same functionality. You can check with us before about what quality part is available for your particular phone. All parts are tested before we fit them. Screen replacements are manufacturers same specification, expect perfect repair.

We are independent company, we don’t work directly with manufacturers but use exactly same replacement parts most of the time. Being independent gives us some advantages: we can offer you while you wait repairs, we can give you custom offers and don’t need to delete your data. Also, there is more repairs options and usually it costs less. Disadvantage is that our repairs may void manufacturer’s warranty. Not always but sometimes. The reason is that the manufacturer may notice that the phone has been disassembled previously but there is no records about that in their files.

We use highest quality parts and bonding material but we cannot be responsible for your waterproof phone to be water resistant after repair as this is a subject to the manufacturer’s internal tests when they manufacture the phone. Although we believe that it should be water resistant to some degree, you expose it to water at your own risk.

We offer warranty on all hardware repairs. The warranty covers parts and labours. Software repairs cannot be guaranteed. Waterproof cleaning is not guaranteed but components replaced to fix it, You will be informed once we diagnose the problem with your phone.

We cannot guarantee that your device will be still supported by the manufacturer’s warranty, after the repair. The reason is that manufacturer’s don’t like when anybody disassembles their products. They want the full control. They may notice that the device has been repaired by independent company. They just have their methods to find out. On another hand we know quite few examples that manufacturer didn’t notice that the device had the back panel, front glass, camera, charging port or camera lens changed, as long as it was done right, with highest quality parts. We always do it with extra care but with no promise with restoring the official warranty. However we guarantee our repairs so you should feel safe !

Please tell us how much you can pay for the phone repair. In many cases we can offer you a discount. Yes, we are open to negotiations.

Yes we do ! If you are from South West London or Central London area, we can offer you repair in your place. This is a subject to free slots availability. Some repairs need to be done in the laboratory but then we can arrange courier collection and quick return if it needs to be done same day. Please note same day courier is at additional cost.

There are few factors determining turnaround of the repair. For services that we have parts in stock, you will get your device back within 5 working days. You can choose Express repair at the Checkout to get it repaired for the next day. For water damaged phones, diagnostic service or software issues, the repair may take few days. If we need to get parts for the repair, this may take also few more days. Always contact us first to avoid the disappointment.

We never delete your data. Your files stay intact for the whole process of the repair. Although we ask you for the password, we only use it to test the phone after repair. We guarantee the discretion. Please check our privacy policy. At the same time, we are not liable for your data loss if that happens as a result of unforeseen complications.

Once we receive the phone for the repair, we will check the problem by running if thought set of diagnostic tests. If we find that the phone cannot be repaired because of the damage being too complex, we will inform you about this and ask for a diagnostic fee. If we fail to repair your device and this is our fault, we don’t charge you and we will return the device for free. This includes if the repair take longer than we agreed, when we order wrong replacement parts or if we fail to diagnose the problem correctly. In such cases, you have the right to cancel the repair and request the return. Those are very rare situations as we treat each repair individually.

If there is any risk around the repair that could develop additional problems, we will let you know before we start the job. Otherwise we take full responsibility for the work we do and if anything we damage, we will restore it to its full functionality.

Customers should always send their devices after choosing the type of the repair through our website. If you don’t know what repair you need, just choose the diagnostic service. You should fill out the form with your name and the correct address. Provide also the serial number and IMEI number as additional information. Then at the last step you will receive the order number. Send the phone with the order number written on the package or inside the box. There is no way we can make any mistake if you provided correct informations. It has never happened.