Carefully Checked Before Return
Your Surface Laptop will be quality tested after the repair.
Insured Return Delivery
Courier return 24h / 48h of your Surface 3 with tracking number.
Our Repairs Come With Warranty
Fixfactor cares after the repair. Terms and conditions apply.
Send your Surface Laptop …
Quick, 1-5 days turnaround for Microsoft Surface Laptop repair when you post it. Choose required service from the website, enter your details and send it with courier of your choice (we use Parcel Force or DPD). Decide how fast it needs to be repaired. You can pay after the repair.
Expert Microsoft Surface repair
Starting from tablets with broken screen, cracked back glass or battery problem, charging issues, power button not working, water damage or micro soldering. Do you need your data recovered from the Surface ? No problem. We do Windows software repair too.
We are in a constant process of training, there is no device too new or too difficult to repair. We can fix anything as long as replacement parts are available.
Select the Microsoft Surface Laptop repair type. If you cannot find the service that you need, let us know. Choose the way how you want to get it repaired – by courier or while you wait in our store.
For any repair, when your Surface laptop needs to be disassembled, there will be visible cosmetical damages to the body of your laptop. Regardless of the experience, this is beyond control. The iFixit rated Microsoft Surface Pro tablets 1/10 for their repairability. Please only buy the service if you don’t really care about visual appearance of the laptop. You may also ask to cancel the repair and pay just the diagnostic fee.
We fix all common technical issues
Each repair we start with diagnostics to localise
source of faults and apply correct solution.
Water Damage Repair
We have a high success rate of repairing liquid damaged Microsoft Surface tablets. We deal with most tablet models.
Broken Screen Repair
Usually caused by physical impact and occurs in touch screen not working or problems with the LCD display. We use only original Microsoft parts to replace the LCD screen and the glass on the Microsoft Surface Laptop. Expect perfect results.
Charging Port Repair
We will diagnose the problem with your Surface Laptop charging port and replace it, if it is faulty. The repair process usually takes 3 hours.
Help with Windows 10
Microsoft Surface Laptop tablet is a powerful Windows computer. If you need threads removal service, help with Windows system setup, transfer of your data to a different computer or if you need to reinstall the operating system, bring it in.
Data Recovery Service
If you Surface Laptop does not power at all but you need to access your files, we can provide you data recovery service. We will disassemble the tablet and remove the SSD drive for the recovery process. The Bit locker decryption key may be needed and that is stored on your Microsoft account.
If your Microsoft Surface Laptop powers on but does not hold a charge for too long, you may need a new battery. The battery replacement job takes around 3 hours and requires booking.
Frequently asked questions