[Update]. We have now moved from Monument to Oxford Circus.

Have you ever struggled to visit Fixfactor repair store in South West London thinking that it is just too far from where you live ? We hope that our new office that has just launched in the Monument (near Bank), will make it easier to access our services if you ever need them.

Fixfactor Monument is our second branch, located in one of busiest parts of London. Just like in our Wimbledon store, we aim to provide you while you wait repair services for broken mobile phones and computers. We stock most popular replacement parts for iPhone, Huawei, Google, OnePlus, Surface devices and if we cannot fix it same day, we are able to get it fixed most likely for the next day. Fixfactor Monument will provide you highest quality repairs and access to full range of our service but not all of repairs can be performed in the new office. Those repairs that require soldering, deep analyse of the problem or for any drone repairs, we will need to transfer those repairs to our Wimbledon branch.

Fixfactor Monument introduces slightly different concept since it is inside WeWork coworking space. This is a big building where we have office located on the second floor. Once you are here, just ask at the reception for Fixfactor. The gate opens and now you have access to the large coworking space area. Help yourself with tea or coffee and our team member will be with you shortly.

Since our goal is to provide you while you wait repairs, we highly recommend you to book the appointment first. This will help us to organise replacement parts and prepare on time. You can still visit us without booking but we cannot guarantee to be able to solve your problem that quick. We will always do our best thought. In some cases, we may recommend you to go to our Wimbledon branch if the timing matters.

So what we can fix in the Monument and what can we only do in the Wimbledon ?

Monument can do:

  • Modular repairs of phone, tablet and computer, including broken screen, back glass, battery, camera, camera lens, keyboards, charging port repairs that don’t require soldering
  • Software repair services
  • Laptop and computer upgrades for additional memory and SSD
  • Data recovery that does not require hardware troubleshooting
  • Some basic diagnostics services

Monument cannot do:

  • Drone repairs
  • Water damage repairs
  • Deeper diagnostics services
  • Soldering repairs including motherboard repairs, some charging port repairs, etc.
  • Some replacement parts are only stocked in Wimbledon

Please note, in case that we cannot fix something in Monument, you can either visit our Wimbledon store by yourself or ask us to transfer the repair. It will be always slightly faster if you will take it there yourself. Nevertheless, we hope that Fixfactor Monument will work for you as most convenient place if you ever need to get your devices fixed. Thank you !