We have just introduced support for Microsoft Surface tablets. We can repair the following models: Microsoft Surface Pro 2, Surface 3, Surface Pro 3, Surface 4, Surface Pro 4 and the latest Surface Book.
We can repair broken screen on the Surface, broken front glass, charging ports, housing but also we can change the battery or help with the software.
Why should you bring it to our store instead of sending it to Microsoft ?
With Microsoft, you have open repair request on their website, after that they will send you instructions how you need to ship the device back to them. When they receive it, in return you will receive tablet which has been repaired but not the one which you sent them. They instruct you to delete all the data but if you cannot create backup, they cannot do that for you. All the content will be lost. And the whole repair process takes 2-3 weeks most of the time.
We offer repairs with much less hassle still using same original replacement parts.We don’t delete your data, if those are still there, you get the access to them after we repair the tablet. Usually the repair takes around 2-3 days. Replacement parts that we use are Microsoft genuine so the repair results will be same as if you send it to them.
You can choose to bring your Surface Pro tablet for repair, you can send it by courier or if you are located in London, we could visit you and replace the screen on the spot. We offer 6 months warranty on the Microsoft Surface repair service.
Models that we support range from Microsoft Surface 2, Pro 2, Surface Pro 3, Microsoft Surface 4, Surface Pro and the latest Surface Book. Some of replacement parts we always keep in stock but some we need to order and the process may take 3-10 working days. We can tell exact waiting time when you call us or send an email.
Here is the Microsoft Surface repair page with what we offer: https://fixfactor.co.uk/tablet-repair/microsoft-surface/.