Xiaomi Mi 9T Pro repair 

Select the service that best describes the fault with your device.
Contact us for availability if you require same day service.

How does it work ?

Devices Tested Before we return it repaired

Carefully Checked Before Return

All electronic devices are quality tested after the repair.

 

Free Delivery For All Our Phone repairs

Free Insured Return Delivery

Recorded postal return of your device. Get it back on time.

 

Satisfaction Guaranteed With Fix Factor Services

Our Repairs Come With Warranty

Fixfactor cares after the repair. Terms and conditions apply.

 

Send it by post to get it profesionally repaired by Fix Factor

Send your Xiaomi Mi 9T Pro …

Quick, 1-5 days turnaround for Xiaomi Mi 9T Pro repair when you post it. Choose required service from the website, enter your details and send it with Royal Mail or other courier. Decide how fast it needs to be repaired. You can pay after repair.

 

Bring it to our store, get it repaired by Fix Factor

… or bring it in for same day repair

Visit “Fixfactor”. Book an appointment for your Xiaomi Mi 9T Pro repair first. Get it fixed while you wait, usually in under 2 hours. Enjoy our coffee, snacks and free Wifi. If you cannot come, we can arrange a pickup (additional cost, London only).

 

Fixfactor is Xiaomi repair specialist

Xiaomi may be a new phone brand to most but it is in fact one of the biggest manufacturers in the world. They have officially landed in the UK in 2018 so we expect for the brand to become here more and more popular.

We are one of only few repair places in the UK that fix Xiaomi phones. We have biggest experience, as we have been fixing Xiaomi phones for early adopters since 2015.

We can repair most Xiaomi phones including Xiaomi Mi 8, Xiaomi Mi Mix 2s, Redmi Note series or the very popular Xiaomi Pocophone F1.

Xiaomi common problems, like software issues or some design flaws are not new to us. We take all Xiaomi repair jobs, starting from broken screen, charging port issues, battery replacement, camera lens or back glass. We can even fix most of software problems related to China or Global ROM.

Most of Xiaomi replacement parts we keep in stock. If replacement part is not available in the UK, we can order it directly from chineese supplier if only you can wait few days longer.

Select the Xiaomi Mi 9T Pro repair type that you need. Next, choose the way how you want to get it repaired: by post or in the store.

We care also after the repair. Most of  repair services come with 6 months warranty. Satisfaction guaranteed ! Don’t just take our word for it, read what customers say on Google or Trustpilot.

 

 

We fix all common technical issues

Each repair we start with diagnostics to localise
source of faults and apply correct solution.

Micro Soldering Repair

Board level repair using microscope. We resolve problems that others cannot fix. We have the best equipment available for this kind of repair.

Broken Screen Repair

Xiaomi Mi 9T Pro broken front glass, touchscreen problems, vertical lines on the screen or nothing on the screen repaired within 2 hours.

Charging Port Repair

We will diagnose the problem with your Xiaomi Mi 9T Pro charging port and replace it if faulty. The repair usually takes 1 hour.

 

Camera and Lens Fix

Broken camera lens or autofocus issues with your Xiaomi Mi 9T Pro back camera, repair takes less than 1 hour.

Back Panel Repair

Bend frame, side buttons not working or just too many scratches will be remove when we remove the back panel frame. Please tell us the color of your Xiaomi Mi 9T Pro phone.

Battery Replacement

If your Xiaomi Mi 9T Pro is powering on but does not hold a charge for too long, you may need a new battery. The repair takes around 1 hour and requires booking.

Frequently asked questions

 

Front glass is the outer layer of the screen protecting it and making the inner display stronger. The LCD / Amoled screen is right under the front glass and it is the actual display + the touch input (digitizer). Your phone can still work with broken front glass but if the screen is broken, it may not register the touch, show vertical lines on the display or may not show anything at all.

The price is the same because we have to replace both parts every time. This is because they are bonded together and any attempt to separate them could break the screen or the result of repair could not be satisfying. We only separated those services to help you identify the actual screen problem with your phone.

We use highest quality replacement parts to fix your Xiaomi phone. All parts are tested before we fit them. Screen replacements are Xiaomi same specification, expect perfect repair.

We use highest quality parts and bonding material but we cannot be responsible for your waterproof phone to be water resistant after repair as this is a subject to the manufacturer’s internal tests when they manufacture the phone. Although we believe that it should be water resistant to some degree, you expose it to water at your own risk.

We offer 90 days warranty on all hardware repairs. The warranty covers parts and labours. Software repairs can be guaranteed but depends on the problem. You will be informed once we diagnose the problem with your phone.

Please tell us how much you can pay for the phone repair. In many cases we can offer you a discount. Yes, we are open to negotiations.

Yes we do ! If you are from South West London or Central London area, we can offer you repair in your place. This is a subject to free slots availability. Some repairs need to be done in the laboratory but then we can arrange courier collection and quick return if it needs to be done same day. Please note same day courier is at additional cost.

There are few factors determining time of the repair. For services that we have parts in stock, we are return it fixed within 5 working days or for next day if you choose priority repair. For water damaged phones, diagnostic service or software issues, the repair may take few days. If we need to get parts for the repair, this may take also few more days. Always contact us first to avoid the disappointment.

We never delete your data. Your files stay intact for the whole process of the repair. Although we ask you for the password, we only use it to test the phone after repair. We guarantee the discretion. Please check our privacy policy. At the same time, we are not liable for your data loss if that happens as a result of unforeseen complications.

Once we receive the phone for the repair, we will check the problem by running if thought set of diagnostic tests. If we find that the phone cannot be repaired because of the damage being too complex, we will inform you about this and ask for a diagnostic fee. If we fail to repair your device and this is our fault, we don’t charge you and we will return the device for free. This includes if the repair take longer than we agreed, when we order wrong replacement parts or if we fail to diagnose the problem correctly. In such cases, you have the right to cancel the repair and request the return. Those are very rare situations as we treat each repair individually.

If there is any risk around the repair that could develop additional problems, we will let you know before we start the job. Otherwise we take full responsibility for the work we do and if anything we damage, we will restore it to its full functionality.

To provide correct diagnosis, we may need  1-24 hours and sometimes longer if we need to get replacement parts. Although we can disassemble your device right away and provide brief inspection, we will need more time most likely.  

Similar to diagnostic service, we need few hours to disassemble the device, inspect it, wash the motherboard and dry it. We don’t provide same day repairs for liquid damage devices, it is just not possible to do it right in such a short time.