DJI Mavic 2 Pro repairs

2018

Hasselblad gimbal and camera, ribbons, motor arms, water damage and board-level repair — on an aircraft DJI stopped servicing years ago.

DJI Mavic 2 Pro repair at Fixfactor, London
Walk-in · Wimbledon Mail-in · UK wide Up to 12-month warranty Tested, proven parts
Released
2018
Weight
907 g
Camera
Hasselblad 1″ 20 MP
Gimbal
3-axis
Sensing
Omnidirectional

Repairs

Something is broken or worn out.

Know the fault, but don’t see it listed? Describe it and we’ll price it from your description — free, no device needed. Not sure what’s wrong? That’s what the Diagnostics Service above is for.

Survey, inspection or film work? We turn fleets around in batches, one invoice, a report per airframe. Business repairs

Common DJI Mavic 2 Pro Problems We Fix

What this aircraft arrives with, and what each job involves.

DJI Mavic Pro Gimbal Replacement Service By Fixfactor

Gimbal & camera replacement

The Hasselblad unit is the most expensive part on the aircraft, so it is the last thing we quote for. Dampers, ribbon and yaw arm get ruled out first.

Gimbal vibration & horizon tilt

Jelly in the footage, or a horizon that will not sit level. Usually perished dampers or a knocked yaw arm.

Ribbon & video dropout

Picture that cuts to lines, or a gimbal that will not initialise. The flat ribbon tears where it folds.

DJI Mavic Pro Repair Service By Fixfactor

Board-level repair

No power, no charge, a dead ESC, a burnt trace. We repair the board, because there is no replacement one to buy.

Motor arms & motors

Cracked arms, worn hinges, motors that grind or throw an ESC error. The arm wiring solders to the board.

Water damage

Ultrasonic clean and corrosion treatment before anything is powered. Read the yellow band below first.

DJI Mavic Pro Drone disassembly service

Crash assessment

Stripped and checked properly, with the flight log read. You get a written quote and the reason it came down.

Batteries

A pack that has puffed, lost a cell, or stopped talking to the aircraft. We test the cells rather than guess.

Calibration & test flight

IMU, compass and gimbal recalibrated after any repair, then hovered and flown. A drone that flies crooked is not a repaired drone.

Something else?

Obstacle sensors, landing gear, aerials, shells, aircraft other shops turned away.

We Read the Flight Log

Visible damage we repair, calibrate and test-fly before it comes back to you. When nothing looks broken, or you want to know why it came down, the drone recorded the answer.

  1. What Is In It

    Battery cell voltages, how hard each motor was working, satellite count, signal strength, altitude, and every warning the drone gave before it stopped recording.

  2. What It Usually Says

    A motor that had been working harder than the other three for weeks. A battery cell dropping under load. A signal that cut out and sent the drone home into something.

  3. What to Bring

    The phone or tablet you fly with, or the flight record saved in the DJI app. If the drone is dead but the board survived, we can usually read it from there.

Not every repair needs this, and we will tell you when yours does not. Sometimes a log stops for a reason nothing can recover. Sometimes it shows the drone was flown into something, and you get told that too.

The Camera Is the Expensive Part

The Hasselblad camera is why people still fly a Mavic 2 Pro years after buying it, and why a gimbal quote can look frightening. So we start with the cheap parts and work up: dampers first, then the ribbon, then the yaw arm. The full camera unit only after the other three are ruled out — and those three cost a fraction of it.

A DJI Mavic 2 on the repair bench in front of a microscope at Fixfactor

Check the Aperture After a Knock

This is the only drone we see with real aperture blades, f/2.8 to f/11. A knock can jam them without anything looking wrong: the picture stays sharp, but the brightness jumps between shots and does not match what the app says. It takes five minutes to test, if you know to look.

A DJI Mavic Pro with its gimbal and camera module removed

Crashed It, or Been in Water? Do This First

What happens in the next hour decides how much of it we can save.

  1. 1

    Do Not Power It Up

    Not to see whether it still works. A wet or bent drone survives being left alone; it does not survive being switched on. Battery out, and leave it out.

  2. 2

    Take the Card Out

    Your footage is on the microSD and it is nearly always fine even when the aircraft is not. Take it out and keep it before the drone comes to us.

  3. 3

    Bring It In As It Is

    Loose parts and all, in a box, not reassembled. Salt water is the urgent one: it corrodes by the hour, so a drone out of the sea needs to be here today.

No rice, and no hairdryer or radiator — heat speeds corrosion up rather than stopping it. We strip it, clean every board ultrasonically, treat the corrosion and only then test. If the footage matters more than the aircraft, say so at drop-off and we go for that first.

Call 020 8543 7088

Ways to Use Our Service

Two ways to get your Mavic 2 Pro repaired — bring it to Wimbledon, or post it from anywhere in the UK.

In Person

  1. 1

    Bring It to Wimbledon

    136 Kingston Road. Walk in, or book a slot if you would rather not wait.

  2. 2

    We Find Out What Is Wrong

    You get the price and the timescale before anything is touched.

  3. 3

    We Repair It

    Only once you have said yes. Parts in stock can be the same day; board work takes longer.

  4. 4

    Collect It

    We call when it is ready. Tested, and under warranty.

UK Wide

  1. 1

    Tell Us the Fault

    Describe it on the form. We reply with an estimate and how to send it.

  2. 2

    Post It to Us

    Pack it well. Include the charger if it will not charge.

  3. 3

    We Confirm Before We Start

    If it turns out not to be worth repairing, we say so and stop there.

  4. 4

    Back to You, Tracked

    Returned insured and tracked, under the same warranty.

What We Do, How, and Why Us

The camera and everything around it: the rubber mounts it hangs from, the ribbon that carries the video, the arm that holds it level. Motor arms soldered back to the board rather than glued. Water damage stripped and cleaned. And repair of the circuit board itself, on a drone DJI has stopped supporting. One workshop in Wimbledon, post-in from anywhere in the UK.

You get a diagnosis before a price, always. Microscopes, hot-air rework and a thermal camera to find the part that is failing, on the same bench that repairs laptop mainboards. Then we recalibrate the sensors and the camera and fly it, before it comes back to you. And if the honest answer is that the repair is not worth the money, that answer costs nothing.

DJI Mavic Pro After Camera Gimbal Repair service
DJI Mavic Pro Repair service in london fixfactor
Drone Repair London Fixfactor
Fixfactor drone repair arm repair
12+years repairing devices
220,000+repairs completed
4.9★from 1,000+ reviews

What Customers Say

Every repair carries a warranty. These are unedited reviews left on Google and Trustpilot.

4.9 ★★★★★1,000+ reviews on Google & Trustpilot

Good to Know

The questions we are asked most about Mavic 2 Pro repairs.

Not answered here? Ask us — we reply the same working day.

How long does a Mavic 2 Pro repair take?

Gimbal, ribbon and motor arm work is two to four hours on the bench, so with the part in stock it is a day or two door to door. Crash assessment and water damage are investigative and need two to three working days before there is a quote worth giving.

DJI will not repair it any more. Can you?

Yes, and it is why most of these reach us. DJI ended service support for the Mavic 2 and no longer sells parts. Ribbons, dampers, arms, motors and boards are all still repairable, and board-level work needs nothing supplied.

Can you repair just the camera, or does it have to be the whole gimbal?

It depends what failed. A torn ribbon, perished dampers or a bent yaw arm are each a repair in their own right at a fraction of a complete assembly. A cracked lens element or a dead sensor is not repairable and does mean the whole unit.

I have DJI Care Refresh. Should I use that or come to you?

Use it if it is in date and you have replacements left — a one-year plan covers two, a two-year plan four, including collision and water damage. If it has expired, been used up, or you bought the drone second-hand, that is where we come in.

Is it still worth repairing?

For a ribbon, a damper set, an arm or a board repair, comfortably — this is still a better camera in the air than most of what replaces it at the same money. A complete gimbal and camera assembly is a different conversation, and you get the numbers before you commit.

Can I post it to you?

Yes, from anywhere in the UK. Card out, battery kept at home (couriers restrict loose lithium packs), packed in something rigid and sent tracked. It comes back the same way once it has been repaired, calibrated and flown.

Get a Quote

We price this one individually — what it takes varies from device to device, so we look before we quote.

Tell us what the device does and we’ll price it from your description. No need to bring it in for this.

You’ll normally hear back the same working day. If you don’t, give us a ring on 020 8543 7088 — it means something has gone astray.

Thanks — we have your request. We’ll come back to you with a price, usually the same working day.