DJI Spark repairs

2017

Two-axis gimbal work, fixed-arm body repair, motors, water damage and board-level repair – a physically different job from every other aircraft on this site, and priced as one.

DJI Spark repair at Fixfactor, London
Walk-in · Wimbledon Mail-in · UK wide Up to 12-month warranty Tested, proven parts
Released
2017
Weight
300 g
Camera
12 MP · 1080p
Gimbal
2-axis
Arms
Fixed, non-folding

Repairs

Something is broken or worn out.

Know the fault, but don’t see it listed? Describe it and we’ll price it from your description – free, no device needed. Not sure what’s wrong? That’s what the Diagnostics Service above is for.

A few still in service somewhere? We take them in batches, one invoice per job. Business repairs

Common DJI Spark Problems We Fix

The Spark’s fault list does not transfer from the other Mavics. This is its own.

DJI Mavic Pro 2 Drone Repair Service by Fixfactor

Two-axis gimbal repair

Pitch and roll are mechanical on a Spark; yaw is corrected in software. Fewer motors, a different ribbon, and a fault list that does not carry over from any other Mavic.

Gimbal vibration & tilt

Wobble in the footage or a picture sitting off level. Hardened dampers, or a yaw arm bent in a landing.

Ribbon & video dropout

Picture that cuts out or breaks up, or a gimbal that will not initialise. The Spark’s ribbon is its own part, not a shared one.

DJI Mavic Pro Repair Service By Fixfactor

Board-level repair

No power, no charge, a short after water. Component-level work under a microscope – there is no replacement Spark board in existence to swap in.

Fixed arms & body damage

The arms do not fold, so a bent arm is a body repair rather than a module swap – and it cannot be folded out of sight.

Water damage

Stripped, cleaned ultrasonically, corrosion treated, then tested. Read the yellow band below first.

DJI Mavic Pro Drone disassembly service

Crash assessment

Stripped and checked, with the flight log read. On a Spark the answer is very often a dropped Wi-Fi link rather than a fault.

Motors & ESCs

Grinding at spin-up, a motor error, or an aircraft that will not arm. Motor wiring runs back to the board.

Calibration & test flight

IMU, compass and gimbal recalibrated after any repair, then hovered and flown before it comes back to you.

Something else?

Batteries, aerials, prop guards, controllers, aircraft another shop turned away.

We Read the Flight Log

Visible damage we repair, calibrate and test-fly before it comes back to you. When nothing looks broken, or you want to know why it came down, the drone recorded the answer.

  1. What Is In It

    Battery cell voltages, how hard each motor was working, satellite count, signal strength, altitude, and every warning the drone gave before it stopped recording.

  2. What It Usually Says

    A motor that had been working harder than the other three for weeks. A battery cell dropping under load. A signal that cut out and sent the drone home into something.

  3. What to Bring

    The phone or tablet you fly with, or the flight record saved in the DJI app. If the drone is dead but the board survived, we can usually read it from there.

Not every repair needs this, and we will tell you when yours does not. Sometimes a log stops for a reason nothing can recover. Sometimes it shows the drone was flown into something, and you get told that too.

The Name Matters When Buying Parts

DJI never called it the Mavic Spark. It came out in 2017 as simply the Spark, alongside the Mavic Pro, and enough people have called it a Mavic since that the name stuck – including in this page address. Same drone either way. It matters when you buy parts: search the wrong name and you will be sold Mavic Pro parts that fit nothing on this one.

A DJI Mavic being diagnosed on the bench at Fixfactor

A Two-Axis Gimbal, Not Three

Every other drone on this site has a three-axis gimbal: pitch, roll and yaw, each with its own motor. The Spark has two, and corrects the third in software. On the bench that changes everything – different motors, a different ribbon, different faults, a different parts list. It is also why a phone quote from someone treating a Spark as a small Mavic Pro is worth ignoring.

Two technicians repairing a DJI drone at the Fixfactor workshop in London

Crashed It, or Been in Water? Do This First

What happens in the next hour decides how much of it we can save.

  1. 1

    Do Not Power It Up

    Not to see whether it still works. A wet or bent drone survives being left alone; it does not survive being switched on. Battery out, and leave it out.

  2. 2

    Take the Card Out

    Your footage is on the microSD and it is nearly always fine even when the aircraft is not. Take it out and keep it before the drone comes to us.

  3. 3

    Bring It In As It Is

    Loose parts and all, in a box, not reassembled. Salt water is the urgent one: it corrodes by the hour, so a drone out of the sea needs to be here today.

No rice, and no hairdryer or radiator – heat speeds corrosion up rather than stopping it. We strip it, clean every board ultrasonically, treat the corrosion and only then test. If the footage matters more than the aircraft, say so at drop-off and we go for that first.

Call 020 8543 7088

Ways to Use Our Service

Two ways to get your Spark repaired – bring it to Wimbledon, or post it from anywhere in the UK.

In Person

  1. 1

    Bring It to Wimbledon

    136 Kingston Road. Walk in, or book a slot if you would rather not wait.

  2. 2

    We Find Out What Is Wrong

    You get the price and the timescale before anything is touched.

  3. 3

    We Repair It

    Only once you have said yes. Parts in stock can be the same day; board work takes longer.

  4. 4

    Collect It

    We call when it is ready. Tested, and under warranty.

UK Wide

  1. 1

    Tell Us the Fault

    Describe it on the form. We reply with an estimate and how to send it.

  2. 2

    Post It to Us

    Pack it well. Include the charger if it will not charge.

  3. 3

    We Confirm Before We Start

    If it turns out not to be worth repairing, we say so and stop there.

  4. 4

    Back to You, Tracked

    Returned insured and tracked, under the same warranty.

What We Do, How, and Why Us

Everything a Spark needs, priced as a Spark and not as a small Mavic: two-axis camera work with its own parts list, fixed-arm body repair, motors, batteries tested properly, water damage stripped and cleaned, and repair of the circuit board itself on a drone nothing has been made for since 2019.

You get a diagnosis before a price, always. Microscopes, hot-air rework and a thermal camera, on the same bench that repairs laptop mainboards – which is why working on something this small is ordinary here rather than remarkable. Then calibration, and a flight before it comes back to you.

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12+years repairing devices
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4.9★from 1,000+ reviews

What Customers Say

Every repair carries a warranty. These are unedited reviews left on Google and Trustpilot.

4.9 ★★★★★1,000+ reviews on Google & Trustpilot

Good to Know

The questions we are asked most about Spark repairs.

Not answered here? Ask us – we reply the same working day.

Is it a Spark or a Mavic Spark?

DJI called it the Spark. Enough people have called it the Mavic Spark since 2017 that the name stuck, including in the address of this page, and it is the same aircraft either way. It matters when you are buying parts: search the wrong name and you will be offered Mavic Pro components, none of which fit.

Why is Spark gimbal repair priced differently from other Mavics?

Because it is a different mechanism. The Spark has a two-axis gimbal – pitch and roll mechanical, yaw corrected in software – where every other aircraft here has three axes with a motor on each. Different motors, different ribbon, different parts list.

Are parts still available for a 2017 drone?

For most repairs, yes, though the Spark is the tightest supply on this site. Ribbons, dampers, motors, shells and boards are all still workable, and board repairs need nothing supplied. Complete gimbal and camera assemblies come from salvaged aircraft and are genuinely scarce.

Another shop said it was not worth repairing. Is that right?

Sometimes it is, and we will tell you so. But a lot of the time it means "needs a new board and there are no new boards", which is a different thing. A dead board is the same problem as a dead laptop mainboard, and that is ordinary work here.

How long does a repair take?

Gimbal, ribbon and motor work is two to four hours on the bench, so with the part in stock it is a day or two door to door. Crash assessment, water damage and board-level work need two to three working days before there is a quote worth giving.

Can I post it to you?

Yes, from anywhere in the UK. Card out, battery kept at home – couriers restrict loose lithium packs and nine-year-old ones are best not posted – packed in something rigid and sent tracked. It comes back the same way once repaired, calibrated and flown.

Get a QuoteAsk a Question

We have to price this service individually due to different factors.

We fix plenty that is not on the list above. Tell us what the device is and what you need doing.

Ask us anything: parts, timing, your data, whatever matters to you.

We usually reply within the day. If you need an answer sooner, call us on 020 8543 7088.

Thanks - we have your request. We’ll come back to you with a price, usually the same working day.