Pixel 4a Charging Port Repair

Problem with Google Pixel 4a not charging?Bring it or send for a quick and quality repair. 

If your Google Pixel 4a has issue with broken charging port, it does not charge or the charging port works only when it is bend at a certain angle, it is probably the charging port broken. The service includes parts and labour. Before we replace the charging port, we first make few tests to make sure that replacing it will solve all related problems. All repairs we perform in our own stores in London.

About the repair process.

The back glass is the door to access the Google Pixel 4a. We need to slightly heat it up on the special mat and remove the back. Then we are only few screws away to get to the old charging port. To guarantee your satisfaction, we repair your phone in our store, using our own professional equipment. The repair process is similar to what Google does in their authorised repair centres. Parts which we use are manufacturer’s highest quality available on the market.

Your Google Pixel 4a will be repaired while you wait, if only this is possible. In most cases the repair doesn’t take longer than 1 hour including testing your Google Pixel 4a with the new charging port. If you have sent it via post for online repair, we will return your phone within few days or even the next day if you have selected priority repair. Expect perfect results when you get your phone back !

We test your phone after we fix it. Your Google Pixel 4a will be carefully tested after repair. The test includes the charging port, back glass fitting but also we will confirm that your phone charges correctly and shows battery percentage going up. After you receive the phone back, we kindly ask you to test it again.

Get a discount when choosing multiple services. We can fix other faults related to the Google Pixel 4a phone. If you require camera lens change, back glass replacement or a new battery, let us know ! If you need to fix multiple issues with your Google Pixel 4a at once, get in touch. We may then provide you with a discount code.

Does your Google Pixel 4a have additional damage that you don't wish to fix?

If your phone apart of the charging issue has some damage that you don’t wish to fix, let us know ! Please put in notes all issues you have with your phone. If the phone’s back glass is broken or the phone had contact with water, this may impact the success of the repair. Be aware of this. If we notice any damage that has not been mentioned, we will need to contact you first. This may cause some delays. Please only use this service only if you are taking responsibility for carrying the repair on already broken phone.

Regarding  waterproof mobile phones. Although we use highest quality parts and bonding material, we don’t consider any mobile phone to be waterproof after the repair as this is a subject to manufacturer’s internal tests when they assemble devices in their factories. Although we hope that the repair should restore the waterproofness, we don’t guarantee and don’t take responsibility for it. Please only use the service if you accept our terms. Frequently Asked Questions.

What quality replacement parts do you use to fix mobile phones?

We use highest quality replacement parts available to fix mobile phones. Most of the time we use original parts but if those are not available, we will use replacement that provides same functionality. You can check with us before about what quality part is available for your particular phone. All parts are tested before we fit them. Screen replacements are manufacturers same specification, expect perfect repair.

Are you authorised centre to repair my phone?

We are independent company, we don’t work directly with manufacturers but use exactly same replacement parts most of the time. Being independent gives us some advantages: we can offer you while you wait repairs, we can give you custom offers and don’t need to delete your data. Also, there is more repairs options and usually it costs less. Disadvantage is that our repairs may void manufacturer’s warranty. Not always but sometimes. The reason is that the manufacturer may notice that the phone has been disassembled previously but there is no records about that in their files.

Will my phone stay waterproof after repair?

We use highest quality parts and bonding material but we cannot be responsible for your waterproof phone to be water resistant after repair as this is a subject to the manufacturer’s internal tests when they manufacture the phone. Although we believe that it should be water resistant to some degree, you expose it to water at your own risk.

Do you offer warranty on all mobile phone repairs?

We offer warranty on all hardware repairs. The warranty covers parts and labours. Software repairs cannot be guaranteed. Waterproof cleaning is not guaranteed but components replaced to fix it, You will be informed once we diagnose the problem with your phone.

Does the repair voids manufacturer's warranty?

We cannot guarantee that your device will be still supported by the manufacturer’s warranty, after the repair. The reason is that manufacturer’s don’t like when anybody disassembles their products. They want the full control. They may notice that the device has been repaired by independent company. They just have their methods to find out. On another hand we know quite few examples that manufacturer didn’t notice that the device had the back panel, front glass, camera, charging port or camera lens changed, as long as it was done right, with highest quality parts. We always do it with extra care but with no promise with restoring the official warranty. However we guarantee our repairs so you should feel safe !

Are your mobile phone repair prices negotiable?

Please tell us how much you can pay for the phone repair. In many cases we can offer you a discount. Yes, we are open to negotiations.

Do you do home or office visits?

Always worth asking, though most weeks the workshop has us and we cannot get away.

What works instead is a bike courier: collected from your home or office anywhere in London and brought straight to us. We can arrange it — send us the model, the fault and your postcode, and we come back with a slot and the price, which goes on the repair invoice rather than being billed separately. Or arrange it yourself if that is easier; any of the London courier apps will do it, and the rider only needs our address and your order number.

Coming back, the courier can run it to you, or you can collect it from Wimbledon.

How long does it take to fix my mobile phone if I send it?

There are few factors determining turnaround of the repair. For services that we have parts in stock, you will get your device back within 5 working days. At checkout you can pay for a faster return — next working day instead of three to six. That covers the journey home, not the repair itself; how fast we fix it depends on the part. For water damaged phones, diagnostic service or software issues, the repair may take few days. If we need to get parts for the repair, this may take also few more days. Always contact us first to avoid the disappointment.

Do you delete data from the phone when you repair it?

We never delete your data. Your files stay intact for the whole process of the repair. Although we ask you for the password, we only use it to test the phone after repair. We guarantee the discretion. Please check our privacy policy. At the same time, we are not liable for your data loss if that happens as a result of unforeseen complications.

What if my mobile phone cannot be repaired?

Once we receive the phone for the repair, we will check the problem by running if thought set of diagnostic tests. If we find that the phone cannot be repaired because of the damage being too complex, we will inform you about this and ask for a diagnostic fee. If we fail to repair your device and this is our fault, we don’t charge you and we will return the device for free. This includes if the repair take longer than we agreed, when we order wrong replacement parts or if we fail to diagnose the problem correctly. In such cases, you have the right to cancel the repair and request the return. Those are very rare situations as we treat each repair individually.

Is there risk of damaging my phone during repair?

If there is any risk around the repair that could develop additional problems, we will let you know before we start the job. Otherwise we take full responsibility for the work we do and if anything we damage, we will restore it to its full functionality.

How do you know that the phone you have just received by post, belongs to me?

Customers should always send their devices after choosing the type of the repair through our website. If you don’t know what repair you need, just choose the diagnostic service. You should fill out the form with your name and the correct address. Provide also the serial number and IMEI number as additional information. Then at the last step you will receive the order number. Send the phone with the order number written on the package or inside the box. There is no way we can make any mistake if you provided correct informations. It has never happened.

Port or charging circuit?

This service is a replacement of the charging port itself — the connector your cable plugs into. Not every charging fault lives there: if testing shows the problem is in the charging circuit on the motherboard rather than the port, that is a separate board-level repair. We tell you what we found, quote it, and do nothing without your authorisation.