020 8543 7088|hello@fixfactor.co.uk
Mobile phone data recovery repair service same day in the UK or birng it in to London store for while you wait repair

Microsoft Surface Data Recovery

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Microsoft Surface data recovery service from software and hardware damaged device.

We test your Microsoft Surface to see the possibility of data recovery

You get a quote and we concentrate on getting the content of the Surface tablet without trying to fixing it

The work will be completed within 48 hours or we let you know if more time is needed before we actually start the job

We can restore recovered data to your new device, external hard drive, memory card or upload it to cloud

Price for the data recovery may be higher depending on the problem. If for any reasons data from your Microsoft Surface cannot be recovered, we charge £39 diagnostic fee for following a set of procedure which are a very time consuming on Microsoft Surface tablets.

 

Limitation of liability: For any other service than the Surface screen repair, when the device needs to be disassembled, the screen may break while removing. Regardless of the experience, this is beyond control. Please only buy the service if you are willing to pay for the broken screen if this happens. You may also ask to cancel the repair and pay just the diagnostic fee.

 

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Description

Did you accidentally reset your Microsoft Surface ? Does it have a hardware damage that you don’t wish to repair and you need only the data ?

We have a lot of experience with restoring a data from damaged Microsoft Surfaces. Most of the time your Surface does not power on at all, it has broken screen or liquid damage. Sometimes the problem is more of the software nature – viruses, Windows does not startup or you have formatted the internal storage. To recover the data, we don’t always need to disassemble the, tablet, as long as this is not a hardware issue.

We use approved recovery methods to get files out of the damage Microsoft Surface tablets. If we cannot access it from the outside, we remove the storage (possible on Surface Pro 3, 4, Pro 5 and Surface Book).

Bitlocker key access.

Your data is encrypted by default. We may ask you for the Bitlocker recovery key to be able to transfer it. In some cases this is fine, we can recover it without it. We will be able to confirm this after we disassemble the Surface.

Limitation of liability.

This is very risky process disassembling your device. To actually diagnose the hardware, we have to remove the front screen which is extremely strongly attached with a glue. We do our best not to damage it. We dedicate 1 hour for this process but if the screen breaks, don’t put the blame on us. Please only buy the service if you are willing to pay for the broken screen if this happens.

Bring it to our store, get it repaired by Fix FactorBringing Your Device In

Have your broken device repaired on the same day, while you wait. Relax in our store with a cup of coffee and Wifi access.

1.  Book the service on our website. Contact us if you need assistance.

2. Bring your faulty device to our store. Let’s confirm the repair time, create the repair ticket and start the job.

3. Our technician will start with initial diagnostics and lets the job begin!

4. Your device will be tested after the repair. When you get it back, we ask you to inspect the quality of our work.

Free Delivery For All Our Phone repairsSending Your Device  

Choose the repair service directly from our website. Opt for the option to have it fixed and returned within 2 days.

1. Choose the repair service, click the “Place Order” button and select “Send By Post”.

2. Complete the checkout with your contact details, choose the speed of required repair service (turnaround time) and select the payment method. You may wish to pay after the repair but we won’t order replacement parts until we receive your device which may cause 2-3 days delays. If you require priority service please pay on the checkout or contact us first.

3. Wrap your device safely. We suggest to use the Royal Mail service for small devices like mobile phones (insured up to £500 and costs below £10). For laptops, tablets or drones, please use DHL, DPD or Parcel Force.

Send your device to:


Fixfactor
136 Kingston Road
SW19 1LY London

Write the “#Order number” on the outer of the box.


4. Once received, you will be contacted and the repair will begin shortly.

5. You will get a confirmation e-mail after the repair has been completed. We always return your device with the secure delivery service.

 

Before You Post Your Device:

Backup Your Data: While we don’t touch your device’s internal storage, we always recommend backing up your data for safety.

Password/PIN/Pattern Lock: Please provide the password, PIN, or pattern lock with your phone, or you may choose to remove it. Alternatively, you can factory reset your phone, create a second user or guest account – we just need to be able to test the device post-repair.

Remove SIM and Memory Cards: Take out any memory cards and the SIM card from your phone, but remember to include the SIM card tray. For other devices, also remove memory cards.

Device Only: Please send just the device, without any accessories.

Photograph Your Device: For your records, you might consider taking pictures of your device’s exterior before sending it (this is optional).

Pack Securely: Wrap your device in bubble wrap, place the order number visibly on top of the parcel, and write your return address on the back.

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136 Kingston Road

SW19 1LY, London

hello@fixfactor.co.uk

Tel: 0208 543 7088

EVOLFE LTD (t/s Fixfactor) registered company No. 12142547

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