Surface Pro 9 Charging Repair
Surface Pro 9 charging port replacement service. We fix charging problems - device not charging, loose connections, or faulty ports.
**Note:** Sometimes charging problems are actually battery or motherboard issues - we'll test first and provide a proper quote.
Service Details
Surface Pro 9 Charging Port Replacement Service – Professional Charging Solution
Surface Pro 9 not charging properly? Charging only at certain angles or not accepting charge at all? Our charging port replacement service restores reliable power connectivity using high-quality replacement components and expert repair techniques.
Signs You Need Charging Port Replacement:
- Surface Pro 9 won’t charge at all
- Charging only works at specific cable angles
- Loose connection requiring constant adjustment
- Intermittent or inconsistent charging
- Charging cable doesn’t stay connected
- Physical damage to charging port
- No response when charging cable plugged in
Important Diagnostic Step: Sometimes charging problems aren’t actually port-related. Battery failures or motherboard issues can cause identical symptoms. We always perform comprehensive diagnostics before proceeding – if your issue stems from a different component, we’ll provide an accurate quote for the actual repair needed. You’re never charged for work you don’t need.
Same-Day Service Available: If you need same-day service, charging port replacements can be completed in 2-3 hours when parts are available – either in stock, or if we can prepare replacement parts before your appointment or before your device arrives via courier. Complex cases involving frame damage may require next-day completion. Contact us to request same-day service and check parts availability.
Critical Service Information – Screen Damage Risk: Surface Pro 9 charging port replacement requires screen removal to access the port beneath. The screen is strongly bonded with adhesive – we need to heat it and flex it slightly during removal. Despite years of experience with Surface repairs, some screens crack during this process due to the nature of the adhesive bonding. In most cases, our charging port replacement price already reflects this screen damage risk. However, for certain devices where this risk is not included in the price, we’ll contact you before starting the repair to inform you about potential screen replacement costs – never after the fact.
High-Quality Replacement Parts: We use original Microsoft charging port replacement parts. Each port is tested for charging efficiency and secure connection before installation.
Comprehensive Testing: After charging port replacement, we verify:
- Charging functionality at various power levels
- Charging port connection stability
- Power delivery and charging speed
- Battery charging indicators
- Secure port connection (cable stays in place)
- Screen functionality and touch response
Additional Repair Opportunities: With your Surface Pro 9 already disassembled for charging port replacement, consider these additional services at reduced labour cost:
- Battery replacement – restore power performance while device is already open
- Deep cleaning and overheating service – thorough cleaning of the cooling system, thermal paste replacement on CPU/GPU, prevents overheating and improves performance
- SSD upgrade (available for models with replaceable SSD only) – increase storage capacity, includes new drive installation, Windows installation, system configuration, and data transfer assistance
These services cost less when performed during charging port repair since the device is already disassembled.
6-12 Month Warranty: All charging port replacements include a comprehensive 6-12 month warranty (depending on supplier warranty on parts) covering the replacement port and installation workmanship. Screen replacements (if required) are also covered under warranty.
What to Expect: Your Surface Pro 9 will charge reliably with secure Surface Connect connection, proper charging speeds and power delivery, restored battery charging indicators, and full functionality of all features.
Common Questions:
- How do you know it’s the port and not the battery? We perform comprehensive diagnostics testing the port, battery, and power management system. You’ll receive accurate diagnosis before any repair begins.
- What if screen damage occurs? In most cases, our charging port replacement price already includes screen damage risk. For certain device conditions, additional costs may apply – we’ll always get your approval first.
- Can I try anything before booking repair? Yes – test with a different Surface charger if possible. Also check the port for visible debris or damage. If issues persist, professional replacement is likely needed.
- How long does the repair take? Standard repairs: 2-3 hours when parts available (in stock or prepared for your appointment). Complex cases: next-day completion.
- Do you need access to my device for testing? To properly test your Surface after repair, we need to boot into the operating system. We can use a guest account if available, or you can provide a user password. For some models, we can temporarily swap the SSD with our own test drive, but certain Surface models have soldered or non-standard storage. If you prefer not to provide access, we can only perform basic power-on testing – but full functionality testing is recommended to ensure your repair is 100% successful.
Diagnostics Available: Not sure what’s causing your charging issues? Bring your Surface Pro 9 in for diagnostics. We’ll test the charging port, battery, power management system, and motherboard to pinpoint the exact problem. You’ll receive an honest assessment and accurate quote before any repair work begins.
Try This First: Before booking this repair, test with a different Surface charger if possible – sometimes the cable or power adapter fails rather than the device’s port. Also check the port for visible debris or damage that might prevent proper connection. If you’re still experiencing issues after testing, professional port replacement is likely needed.