BlackBerry Key2 repairs

Fixed prices, most repairs done while you wait – walk in, book a slot, or post it to us.

Walk-in · Wimbledon Mail-in · UK wide Up to 12-month warranty Tested, proven parts
BlackBerry Key2 repair at Fixfactor

Know the fault, but don’t see it listed? Describe it and we’ll price it from your description – free, no device needed. Not sure what’s wrong? That’s what the Diagnostics Service above is for.

Good to know

How long does a BlackBerry repair take?

Most BlackBerry screen and battery repairs are done the same day, typically 1–2 hours once the part is on the bench. We order per repair rather than hold stock, so booking ahead is what makes same-day possible. Board-level faults need diagnosis first, and we give you a realistic timeline before any work starts.

Does BlackBerry still make phones?

No. TCL's licence to build them ended in 2020, and the 5G BlackBerry promised after that was cancelled when the company behind it shut down in early 2022. It does not change anything about the phone in your hand – it only means the parts supply is finite, which is why we check before we quote.

My old BlackBerry stopped working in 2022 – can you fix it?

If it is a classic BlackBerry running the BlackBerry operating system, no, and nobody can: the services those phones depended on were switched off in January 2022. The Android BlackBerrys – Priv, KeyOne, Key2 and Key2 LE – were never affected and are the ones we repair.

The keyboard has stopped working. Is that repairable?

Usually. The keyboard is a mechanical assembly on its own flex, and on the KeyOne and Key2 it doubles as the trackpad, so keys that have stopped registering are their own repair rather than a reason to replace the phone. Diagnosed first, quoted after.

How does the diagnostic fee work?

Diagnostics is £39, paid upfront – at the counter when you bring the device in, or online when you post it. Go ahead with the repair and the fee is credited in full, so the assessment effectively costs you nothing. If the device turns out to be beyond economical repair, the fee covers the work of finding that out.

Get a QuoteAsk a Question

We have to price this service individually due to different factors.

We fix plenty that is not on the list above. Tell us what the device is and what you need doing.

Ask us anything: parts, timing, your data, whatever matters to you.

We usually reply within the day. If you need an answer sooner, call us on 020 8543 7088.

Thanks - we have your request. We’ll come back to you with a price, usually the same working day.