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Nothing Phone (2) repairs

Fixed prices, most repairs done while you wait — walk in, book a slot, or post it to us.

Walk-in · Wimbledon Mail-in · UK wide Up to 12-month warranty Tested, proven parts
Nothing Phone (2) repair at Fixfactor

Know the fault, but don’t see it listed? Describe it and we’ll price it from your description — free, no device needed. Not sure what’s wrong? That’s what the Diagnostics Service above is for.

Good to know

How long does a Nothing Phone repair take?

Most Nothing Phone screen and charging port repairs are done the same day, often while you wait — typically 45 to 90 minutes with the part in stock. Board-level faults need diagnosis first, and we give you a realistic timeline before any work starts.

My fault is not listed — can you still help?

Almost certainly. The Diagnostics service on this page covers any fault we have not priced yet — we assess the phone, send you a written quote, and the fee is credited towards the repair when you go ahead. You can also describe the fault and we will price it from your description.

Will I lose my data during the repair?

Standard repairs like screens and charging ports do not touch your data. If your phone will not power on at all, data recovery is our specialty — we will talk you through the options before doing anything.

How quickly can you get the part for my repair?

Usually we can have the part in for the next day — though it can be 1–2 days, depending on what time the order goes in and on day-to-day availability. That is why the earliest visit for a prepaid repair is about two working days after you order. If timing matters to you, ask us before ordering and we will check your exact model. And if a part is ever delayed, we contact you with the new date rather than leave you guessing.

How does the diagnostic fee work?

Diagnostics is £39, paid upfront — at the counter when you bring the device in, or online when you post it. Go ahead with the repair and the fee is credited in full, so the assessment effectively costs you nothing. If the device turns out to be beyond economical repair, the fee covers the work of finding that out. If you prepaid for a repair and diagnosis shows a different fault, we contact you with options; cancel at that point and we refund the price minus the diagnostic fee, plus a £10 restocking charge when an ordered part has to go back to the supplier.

Get a quote

Leave your details and we’ll come back with a price — usually within the hour during opening times.

Thanks — we’ll be in touch shortly.