£80.00
Get Samsung Galaxy S20 broken back glass replaced same day by specialists.
If you have a Samsung Galaxy S20 with the back glass cracked, get it replaced before it exposes the internals of the phone. If the phone gets wet, it may develop additional issues and it may be too late. Please let us know the colour of the phone when you order the service. The camera lens is not part of the back glass repair but we may replace it at a discounted price.
About the repair process.
Samsung Galaxy S20 repair process starts with gentle pre-heating the back glass on the special plate. It melts the glue a bit so removing the broken glass is easier and safer. We are very careful not to damage any components that are hidden under the back glass.
To guarantee your satisfaction, we replace the back glass panel with the high quality part. The mounting point is a double sided adhesive, exactly the same as Samsung uses and that guarantees the perfect fit.
Our technicians will repair your phone while you wait, if it is possible. In most cases the repair doesn’t take longer than 2 hours including testing your Samsung Galaxy S20 after repair. If you have sent it in for Online repair, we will return your phone within few days or the next day if you have selected priority repair. Expect perfect results when you get your phone back !
We test your phone after we fix it.
Your Samsung Galaxy S20 will be carefully tested after repair. The test includes the new back glass fitting but also we confirm other functions to work properly after we assembled the phone back (speaker and the microphone, network range, calling funciton, front camera, charging, speakers, Wifi). After you receive the phone back, we kindly ask you to test it again.
Get a discount when choosing multiple services.
We can fix other faults related to the Samsung Galaxy S20 phone. If you require camera lens change, charging port repair or a new battery, let us know ! If you need to fix multiple issues with your Samsung Galaxy S20 at once, get in touch. We may then provide you with a discount code.
Does your Samsung Galaxy S20 have additional damage that you don’t wish to fix ?
If your phone apart of the broken back has some other damage that you don’t wish to fix, let us know ! Please put in notes all issues you have with your phone. If the phone’s front screen is broken or the phone had contact with water, this may impact the success of the repair. Be aware of this. If we notice any damage that has not been mentioned, we will need to contact you first. This may cause some delays. Please only use this service only if you are taking responsibility for carrying the repair on already broken phone.
Regarding  waterproof mobile phones.
Although we use highest quality parts and bonding material, we don’t consider any mobile phone to be waterproof after the repair as this is a subject to manufacturer’s internal tests when they assemble devices in their factories. Although we hope that the repair should restore the waterproofness, we don’t guarantee and don’t take responsibility for it. Please only use the service if you accept our terms.
Frequently Asked Questions.
Bringing Your Device In
Have your broken device repaired on the same day, while you wait. Relax in our store with a cup of coffee and Wifi access.
1.  Book the service on our website. Contact us if you need assistance.
2. Bring your faulty device to our store. Let’s confirm the repair time, create the repair ticket and start the job.
3. Our technician will start with initial diagnostics and lets the job begin!
4. Your device will be tested after the repair. When you get it back, we ask you to inspect the quality of our work.
Sending Your Device Â
Choose the repair service directly from our website. Opt for the option to have it fixed and returned within 2 days.
1. Choose the repair service, click the “Place Order” button and select “Send By Post”.
2. Complete the checkout with your contact details, choose the speed of required repair service (turnaround time) and select the payment method. You may wish to pay after the repair but we won’t order replacement parts until we receive your device which may cause 2-3 days delays. If you require priority service please pay on the checkout or contact us first.
3. Wrap your device safely. We suggest to use the Royal Mail service for small devices like mobile phones (insured up to £500 and costs below £10). For laptops, tablets or drones, please use DHL, DPD or Parcel Force.
Send your device to:
Write the “#Order number” on the outer of the box.
4. Once received, you will be contacted and the repair will begin shortly.
5. You will get a confirmation e-mail after the repair has been completed. We always return your device with the secure delivery service.
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Backup Your Data: While we don’t touch your device’s internal storage, we always recommend backing up your data for safety.
Password/PIN/Pattern Lock: Please provide the password, PIN, or pattern lock with your phone, or you may choose to remove it. Alternatively, you can factory reset your phone, create a second user or guest account – we just need to be able to test the device post-repair.
Remove SIM and Memory Cards: Take out any memory cards and the SIM card from your phone, but remember to include the SIM card tray. For other devices, also remove memory cards.
Device Only: Please send just the device, without any accessories.
Photograph Your Device: For your records, you might consider taking pictures of your device’s exterior before sending it (this is optional).
Pack Securely: Wrap your device in bubble wrap, place the order number visibly on top of the parcel, and write your return address on the back.
