£60.00
Get Samsung Galaxy S20 Plus faulty battery replaced same day by specialists.
We recommend to replace the battery on your Samsung Galaxy S20 Plus as soon as you start to notice any issues. Problems that you may experience include: battery drains too fast, the battery percentage doesn’t represent its actual state, frequent shut downs without a warning or Samsung Galaxy S20 Plus phone doesn’t power at all. Those all problems can be related to the ageing battery.  This repair service includes parts and labour.
The problem may start to rise already after 1 year of use ! It is common for all mobile phones. In some cases the old battery may even start to swell and push the screen outside the frame. Here in Fixfactor, we replace the faulty part and test your phone after the repair.
About the repair process.
The back glass covers the battery. We need to heat the phone from the bac on a special mat and remove the back glass. Next we remove few screws and detach the old battery which is strongly fitted to the frame. To guarantee perfect results, we repair your phone in our stores, using professional equipment. The repair process is no different to Google’s repair in their authorised repair centres. We use eplcacement parts which we use are Samsung highest quality available on the market. Even the fitting adhesive is the simillar which they use when assembling their phones!
Our technicians will repair your phone while you wait, if it is possible. In most cases the repair doesn’t take longer than 1 hour including testing your Samsung Galaxy S20 Plus with the new battery after repair. If you choose to send it for online repair, we will return your phone within few days or the next day if you have select the priority repair. Expect perfect results when you get your phone back !
We test your phone after we fix it.
Your Samsung Galaxy S20 Plus will be carefully tested after repair. The test includes the new battery and the back glass fitting but also we will confirm that the phone gets charge ans shows the battery percentage going up. Once you get your phone back, we kindly ask you to check it again.
Get a discount when choosing multiple services.
We can fix other faults related to the Samsung Galaxy S20 Plus phone. If you require back glass change, charging port repair or camera lens, let us know ! If you need to fix multiple issues with your Samsung Galaxy S20 Plus at once, get in touch. We may then provide you with a discount code.
Does your Samsung Galaxy S20 Plus have some damage that you don’t wish to fix ?
If your phone apart of the battery issue has some damage that you don’t wish to fix, let us know ! Please put in notes all issues you have with your phone. If the phone’s back glass is broken or the screen has some cracks, this may get even worse while we disassemble your phone. Be aware of this. If we notice any damage that has not been mentioned, we will need to contact you first. This may cause some delays. Please only use this service only if you are taking responsibility for carrying the repair on already broken phone.
Regarding waterproof mobile phones.
Although we use highest quality parts and bonding material, we don’t consider any mobile phone to be waterproof after the repair as this is a subject to manufacturer’s internal tests when they assemble devices in their factories. Although we hope that the repair should restore the waterproofness, we don’t guarantee and don’t take responsibility for it. Please only use the service if you accept our terms.
Frequently Asked Questions.
Bringing Your Device In
Have your broken device repaired on the same day, while you wait. Relax in our store with a cup of coffee and Wifi access.
1.  Book the service on our website. Contact us if you need assistance.
2. Bring your faulty device to our store. Let’s confirm the repair time, create the repair ticket and start the job.
3. Our technician will start with initial diagnostics and lets the job begin!
4. Your device will be tested after the repair. When you get it back, we ask you to inspect the quality of our work.
Sending Your Device Â
Choose the repair service directly from our website. Opt for the option to have it fixed and returned within 2 days.
1. Choose the repair service, click the “Place Order” button and select “Send By Post”.
2. Complete the checkout with your contact details, choose the speed of required repair service (turnaround time) and select the payment method. You may wish to pay after the repair but we won’t order replacement parts until we receive your device which may cause 2-3 days delays. If you require priority service please pay on the checkout or contact us first.
3. Wrap your device safely. We suggest to use the Royal Mail service for small devices like mobile phones (insured up to £500 and costs below £10). For laptops, tablets or drones, please use DHL, DPD or Parcel Force.
Send your device to:
Write the “#Order number” on the outer of the box.
4. Once received, you will be contacted and the repair will begin shortly.
5. You will get a confirmation e-mail after the repair has been completed. We always return your device with the secure delivery service.
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Backup Your Data: While we don’t touch your device’s internal storage, we always recommend backing up your data for safety.
Password/PIN/Pattern Lock: Please provide the password, PIN, or pattern lock with your phone, or you may choose to remove it. Alternatively, you can factory reset your phone, create a second user or guest account – we just need to be able to test the device post-repair.
Remove SIM and Memory Cards: Take out any memory cards and the SIM card from your phone, but remember to include the SIM card tray. For other devices, also remove memory cards.
Device Only: Please send just the device, without any accessories.
Photograph Your Device: For your records, you might consider taking pictures of your device’s exterior before sending it (this is optional).
Pack Securely: Wrap your device in bubble wrap, place the order number visibly on top of the parcel, and write your return address on the back.
