iMac 21.5 & 27 repairs
Front glass, drives and SSD upgrades on the 2009–2011 iMac – the last generation where the glass lifts off on its own.
Repairs
Something is broken or worn out.
Professional iMac front glass replacement service. We fix cracked or damaged glass panels using the highest-quality replacement glass with precision fitting.
Please note: Parts available next day delivery – we can prepare for the job within 24 hours.
What’s included
- Replacement part – no hidden extras
- Fitting & labour by in-house technicians
- Full function test before handover
- Up to 12-month warranty
- Diagnostic fee credited towards this repair
- Your data stays untouched
Full details for iMac 21.5 (2009 – early 2012) Front Glass Repair
Professional iMac front glass replacement service. We fix cracked or damaged glass panels using the highest-quality replacement glass with precision fitting.
Please note: Parts available next day delivery – we can prepare for the job within 24 hours.
What’s included
- Replacement part – no hidden extras
- Fitting & labour by in-house technicians
- Full function test before handover
- Up to 12-month warranty
- Diagnostic fee credited towards this repair
- Your data stays untouched
Full details for iMac 27 (2009-early 2012) Front Glass Repair
Professional iMac repair service. Expert diagnostics and the highest-quality replacement parts – same specification as the original – with warranty included.
What’s included
- Replacement part – no hidden extras
- Fitting & labour by in-house technicians
- Full function test before handover
- Up to 12-month warranty
- Diagnostic fee credited towards this repair
- Your data stays untouched
Professional laptop overheating cleaning as preventive service in London. Fix hot laptops, loud fans, random shutdowns, and performance throttling. Deep cooling system cleaning, thermal paste replacement, fan maintenance. Same-day service when arranged in advance.
What’s included
- Full strip-down, clean and reassembly
- Fresh thermal paste and pads where needed
- Labour by in-house technicians
- Temperatures checked under load before handover
- Up to 12-month warranty
- Your data stays untouched
Not sure what is wrong with your MacBook? Diagnostics finds the source of the problem and puts a clear quote on fixing it. We test the machine – and open it up if the fault calls for it – then tell you what is wrong, what the repair costs and what the chances of success are. You decide with the quote in hand.
Good to know: Pay when you drop it off. Fee not refundable. Go ahead with the repair and the fee comes off the price.
What the assessment fee covers
- Full assessment by an in-house technician
- An honest verdict on what is wrong
- A firm price before any repair starts
- Fee credited towards the repair – you pay the balance of the quote
- No obligation to proceed
Professional macbook water damage treatment in London. Ultrasonic cleaning of liquid residue and corrosion, then a full assessment of what the liquid reached.
Please note: The fee covers the clean and the diagnosis together – sometimes the clean alone brings it back. It is not refundable if the device can’t be saved.
What the cleaning fee covers
- Ultrasonic cleaning and corrosion treatment
- Full diagnostics once the board is clean
- An honest verdict on what is worth saving
- A firm price for any further repair before it starts
- No obligation to proceed
Software & Data
It powers on, but it will not behave.
Assessment first: we tell you what can be recovered from your MacBook, and what the recovery costs, before any recovery work starts. Dead MacBooks, liquid damage, failed or soldered storage. On Retina models the SSD is soldered to the logic board, so recovery is board-level work. The data comes first, whether or not the MacBook itself is worth repairing.
Good to know: If nothing can be recovered, there is nothing further to pay. The assessment fee is not refunded – it covers the work of finding out.
Get a quote to get your data migrated between computers. We can move and setup your environment cross-platform: Mac to Mac, Windows to Mac, Mac to Windows, including proper setup and ensuring compatibility.
What’s included
- Files, applications, settings and mail moved across
- Labour by in-house technicians
- Checked together before you take the machine away
- Your original device left as it was
Professional virus and spyware removal for Mac. Manual clean-up of adware, hijackers and malware – your files stay in place.
Professional Mac OS system installation service. Clean installation, data migration and system optimization by experienced technicians.
What’s included
- Diagnosis and software-side repair
- Labour by in-house technicians
- Full function test before handover
- Diagnostic fee credited towards this repair
- Your data stays untouched
Know the fault, but don’t see it listed? Describe it and we’ll price it from your description – free, no device needed. Not sure what’s wrong? That’s what the Diagnostics Service above is for.
Which iMac 21.5 & 27 is yours?
The repair depends on which generation you have, and they look identical from the outside. Click the Apple menu › About This Mac – the model number is on the same line as the year. If it will not switch on, it is printed in small type on the underside.
Not sure? Send us a photo of the underside and we will read it for you – it takes us a minute and saves you ordering the wrong part.
The one thing these do that later iMacs do not
The front glass on a 2009–2011 iMac is held on by magnets, not adhesive, and it sits in front of the LCD rather than being bonded to it. Crack the glass and you can replace the glass alone – a fraction of the cost of a display assembly on any later model. We check the panel underneath first, because a hard enough knock can take both, and tell you which one you actually need before you pay for anything.
Worth fixing, or not?
It depends entirely on the fault, and we would rather say so than take the work. Glass, hard drives, SSD upgrades, optical drives and power supplies are all cheap enough on these to be worth doing. Graphics failures on the 27-inch – lines, artefacts, no picture with fans running – usually are not, because the part costs more than the machine is worth. We will tell you which side of that line yours falls on.
Before you spend money on one
These machines stopped receiving macOS updates several years ago, which means current versions of some browsers and applications will no longer install. That is fine for plenty of jobs and a dead end for others. If the iMac is doing a specific task well – a studio, a workshop, a spare desk machine – an SSD and a clean install is money well spent. If you need current software on it, hardware repair will not get you there, and we will say that before taking the work rather than after.
Good to Know
The questions we are asked most about iMac 21.5 & 27 repairs.
Not answered here? Ask us – we reply the same working day.
Only the glass is cracked. Can you replace just that?
On these models, yes – the glass is a separate magnetic panel. That is the cheap fix and it is genuine on a 2009–2011 iMac. We check the LCD behind it first, because if that is damaged too the glass alone will not help.
Is a machine this old still worth repairing?
For drives, glass, power supplies and SSD upgrades, usually yes. For a failed graphics card on the 27-inch, usually not – and we will tell you that rather than quote for it.
Will an SSD make a real difference?
More than anything else you could do to it. These shipped with slow spinning drives, and swapping to an SSD makes the whole machine feel like a different computer. We move your data across as part of the job.
Can it run the latest macOS?
No – Apple stopped supporting these some years ago, and no repair changes that. The hardware works fine; the software ceiling is fixed. Tell us what you need it to do and we will tell you honestly whether it can.
It is heavy. Do I have to carry it in?
The 27-inch is around 14 kg, so bring a hand if you can. If getting it to Wimbledon is the problem, talk to us before you set off and we will sort out a sensible way to get it here.