An 11-inch M2 Air that will not charge, or has stopped passing data - the port and the board tested before any quote.
220,000+
Repairs Completed
6+ Months
Warranty
Since 2014
Founded in London
Tested Parts
Proven, Not the Cheapest
We Don't Wipe
Back Up Recommended
Service Details
The 11-inch M2 Air charges over USB-C, and a USB-C socket usually fails mechanically rather than electrically: the tongue inside gets bent by a cable that was leaned on, and after that the plug never quite seats. A useful clue is a port that still charges but has stopped carrying data - that is one half of the connector gone, not the battery.
The socket is soldered to the logic board, so it comes off with hot air and a new one goes on under the microscope. Before any of that we establish whether the port or the charging circuit is at fault; on a machine this new both are worth ruling out properly.