Get Xiaomi Poco X2 broken camera lens replaced by specialists — same day when arranged in advance. New, highest quality camera lens glass for Xiaomi Poco X2, quality tested in our lab. Bring your phone for 1 hour repair, done while you wait [?]. Send it in for 5 days turnaround or upgrade to 1- day Express repair [?].
Service Details
Camera lens broken on your Xiaomi Poco X2? Bring your phone or send for quick turnaround.
Choose this service if your Xiaomi Poco X2 camera lens is broken and the picture quality has been affected. Phone with broken camera lens is more exposed to liquid damage and dust that may cause some further damage. We will replace the rear camera lens and clean the internal camera module inside from any dust. However sometimes it appears that the camera has been already damaged (autofocus doesn’t work, noise in the background). If the camera inside needs to be replaced, there will be additional cost. We will contact you in such a case with a quote.
About the repair process.
Usually the repair process starts with slightly heating the back glass which we need to remove. We are very careful not to damage any of components hidden under the back glass. After we remove the back, we make sure that the camera sensor is clean. We use alcohol, compressed air and special cloths. Next, we replace the camera lens. To guarantee your satisfaction, we replace the camera lens with the highest quality part available on the market.
Our technicians will repair your phone while you wait, if it is possible. In most cases the repair doesn’t take longer than 1 hour including testing your Xiaomi Poco X2 after repair. If you have sent it in for online repair, we will return your phone within few days or the next day if you have selected priority repair. Expect perfect results when you get your phone back !
We test your phone after we fix it. Your Xiaomi Poco X2 will be carefully tested after repair. The test includes the new camera glass lens fitting, we make sure it is clean from inside and test the camera autofocus. We will also confirm other functions after we assembled the phone back (speaker and the microphone, network range, calls, front camera, charging, speakers, wifi). After you receive the phone back, we kindly ask you to check it again.
Get a discount when choosing multiple services. We can fix other faults related to the Xiaomi Poco X2 phone. If you require back glass change, charging port repair or a new battery, let us know ! If you need to fix multiple issues related to your Xiaomi Poco X2 at once, get in touch. We may then provide you with a discount code.
Does your Xiaomi Poco X2 have additional damage that you don't wish to fix?
If your phone apart of the camera lens has some other damage that you don’t wish to fix, let us know ! Please put in notes all issues you have with your phone. If the phone’s back glass is broken or the screen has some cracks, this may get even worse while we disassemble your phone. Be aware of this. If we notice any damage that has not been mentioned, we will need to contact you first. This may cause some delays. Please only use this service only if you are taking responsibility for carrying the repair on already broken phone.
Regarding waterproof mobile phones. Although we use highest quality parts and bonding material, we don’t consider any mobile phone to be waterproof after the repair as this is a subject to manufacturer’s internal tests when they assemble devices in their factories. Although we hope that the repair should restore the waterproofness, we don’t guarantee and don’t take responsibility for it. Please only use the service if you accept our terms. Frequently Asked Questions.
What quality replacement parts do you use to fix mobile phones?
We use highest quality replacement parts available to fix mobile phones. Most of the time we use original parts but if those are not available, we will use replacement that provides same functionality. You can check with us before about what quality part is available for your particular phone. All parts are tested before we fit them. Screen replacements are manufacturers same specification, expect perfect repair.
Are you authorised centre to repair my phone?
We are independent company, we don’t work directly with manufacturers but use exactly same replacement parts most of the time. Being independent gives us some advantages: we can offer you while you wait repairs, we can give you custom offers and don’t need to delete your data. Also, there is more repairs options and usually it costs less. Disadvantage is that our repairs may void manufacturer’s warranty. Not always but sometimes. The reason is that the manufacturer may notice that the phone has been disassembled previously but there is no records about that in their files.
Will my phone stay waterproof after repair?
We use highest quality parts and bonding material but we cannot be responsible for your waterproof phone to be water resistant after repair as this is a subject to the manufacturer’s internal tests when they manufacture the phone. Although we believe that it should be water resistant to some degree, you expose it to water at your own risk.
Do you offer warranty on all mobile phone repairs?
We offer warranty on all hardware repairs. The warranty covers parts and labours. Software repairs cannot be guaranteed. Waterproof cleaning is not guaranteed but components replaced to fix it, You will be informed once we diagnose the problem with your phone.
Does the repair voids manufacturer's warranty?
We cannot guarantee that your device will be still supported by the manufacturer’s warranty, after the repair. The reason is that manufacturer’s don’t like when anybody disassembles their products. They want the full control. They may notice that the device has been repaired by independent company. They just have their methods to find out. On another hand we know quite few examples that manufacturer didn’t notice that the device had the back panel, front glass, camera, charging port or camera lens changed, as long as it was done right, with highest quality parts. We always do it with extra care but with no promise with restoring the official warranty. However we guarantee our repairs so you should feel safe !
Are your mobile phone repair prices negotiable?
Please tell us how much you can pay for the phone repair. In many cases we can offer you a discount. Yes, we are open to negotiations.
Do you do home or office visits?
Always worth asking, though most weeks the workshop has us and we cannot get away.
What works instead is a bike courier: collected from your home or office anywhere in London and brought straight to us. We can arrange it — send us the model, the fault and your postcode, and we come back with a slot and the price, which goes on the repair invoice rather than being billed separately. Or arrange it yourself if that is easier; any of the London courier apps will do it, and the rider only needs our address and your order number.
Coming back, the courier can run it to you, or you can collect it from Wimbledon.
How long does it take to fix my mobile phone if I send it?
There are few factors determining turnaround of the repair. For services that we have parts in stock, you will get your device back within 5 working days. At checkout you can pay for a faster return — next working day instead of three to six. That covers the journey home, not the repair itself; how fast we fix it depends on the part. For water damaged phones, diagnostic service or software issues, the repair may take few days. If we need to get parts for the repair, this may take also few more days. Always contact us first to avoid the disappointment.
Do you delete data from the phone when you repair it?
We never delete your data. Your files stay intact for the whole process of the repair. Although we ask you for the password, we only use it to test the phone after repair. We guarantee the discretion. Please check our privacy policy. At the same time, we are not liable for your data loss if that happens as a result of unforeseen complications.
What if my mobile phone cannot be repaired?
Once we receive the phone for the repair, we will check the problem by running if thought set of diagnostic tests. If we find that the phone cannot be repaired because of the damage being too complex, we will inform you about this and ask for a diagnostic fee. If we fail to repair your device and this is our fault, we don’t charge you and we will return the device for free. This includes if the repair take longer than we agreed, when we order wrong replacement parts or if we fail to diagnose the problem correctly. In such cases, you have the right to cancel the repair and request the return. Those are very rare situations as we treat each repair individually.
Is there risk of damaging my phone during repair?
If there is any risk around the repair that could develop additional problems, we will let you know before we start the job. Otherwise we take full responsibility for the work we do and if anything we damage, we will restore it to its full functionality.
How do you know that the phone you have just received by post, belongs to me?
Customers should always send their devices after choosing the type of the repair through our website. If you don’t know what repair you need, just choose the diagnostic service. You should fill out the form with your name and the correct address. Provide also the serial number and IMEI number as additional information. Then at the last step you will receive the order number. Send the phone with the order number written on the package or inside the box. There is no way we can make any mistake if you provided correct informations. It has never happened.
