RAID Data Recovery Services
When your RAID array fails and critical business data is at risk, trust Fixfactor’s expert engineers to recover your files using professional tools and proven RAID reconstruction techniques. We handle all RAID levels — from simple mirrors to complex multi-drive parity arrays and NAS devices.
RAID Array Recovery Services
We specialise in recovering data from all RAID configurations and failure scenarios
RAID 0 Recovery
Recovery from striped arrays when drives fail or controllers malfunction. Careful reconstruction of data distribution across all member drives.
RAID 1 Recovery
Recovery from mirrored arrays when both drives fail simultaneously or synchronisation errors occur. Often recoverable from the most intact drive.
RAID 5 Recovery
Recovery from parity-based arrays with multiple drive failures or failed rebuild processes. Uses parity calculation to reconstruct missing data.
RAID 6 & Complex Arrays
Recovery from dual-parity and nested RAID configurations (RAID 10, 50, 60). Advanced reconstruction for enterprise-level arrays.
Controller Failures
Recovery when hardware or software RAID controllers fail. We reconstruct arrays without relying on original controller metadata.
NAS & SAN Recovery
Recovery from Synology, QNAP, Buffalo and other NAS devices. Professional handling of proprietary RAID implementations.
Our RAID Recovery Process
A systematic approach to reconstructing failed RAID arrays and recovering your business data
Initial Assessment
Contact us with details about your RAID configuration, the number of drives, failure symptoms, and urgency level. We’ll provide an initial assessment and cost estimate.
Drive Collection & Analysis
Bring or send your RAID drives to our facility. Our engineers examine each drive individually, test functionality, and analyse the array configuration parameters.
Detailed Diagnosis
We determine the RAID level, stripe size, drive order, and identify any physical or logical failures. You receive a comprehensive report with recovery prospects and pricing.
Array Reconstruction
Using professional RAID recovery tools, we rebuild the virtual array structure. Any damaged drives undergo repair in our cleanroom before being integrated into the recovery process.
Data Extraction & Verification
Once the array is reconstructed, we extract your data and verify file integrity. You receive a preview of recoverable files before approving the final recovery.
Secure Data Return
We transfer your recovered data to new storage media or your replacement array. For business clients, we provide detailed documentation and migration assistance.
How Quickly Do You Need Your Data?
Choose the turnaround time that meets your business needs for RAID data recovery
+30% cost. Front of queue with work extending beyond regular hours when needed.
+70% cost. Immediate start with 24/7 work including evenings and weekends.
Common RAID Failure Scenarios
We can recover your data from most RAID failure situations that businesses encounter
Multiple Drive Failures
When more drives fail than your RAID can tolerate, causing complete array failure and data inaccessibility.
- Two drives fail in RAID 0 or RAID 5
- Three drives fail in RAID 6
- Array marked as degraded or failed
- Cannot mount or access the volume
- File system corruption errors
RAID Controller Failure
Hardware or software controller failures that prevent the system from recognising or managing the RAID array.
- Controller card completely dead
- RAID configuration lost after reboot
- Arrays shown as “foreign” or “offline”
- Motherboard RAID chip failure
- Firmware corruption on controller
Failed RAID Rebuild
When attempting to rebuild a degraded RAID array fails, often making the situation worse than before.
- Rebuild process stops at error
- Wrong drive replaced during rebuild
- Power failure during rebuild process
- Additional drive failure during rebuild
- Incorrect RAID settings applied
NAS Device Failure
Network attached storage devices that become inaccessible due to system failures or configuration corruption.
- NAS won’t boot or start properly
- Volume disappeared from network
- Synology/QNAP showing disk errors
- Cannot access shared folders
- RAID status showing critical errors
Why Choose Fixfactor For RAID Recovery
London’s trusted RAID data recovery experts since 2014
RAID Expertise
Core CapabilitySpecialised knowledge of all RAID levels (0, 1, 5, 6, 10, 50, 60) and proprietary implementations from major manufacturers like Synology, QNAP, Dell, and HP. We understand the intricacies of stripe sizes, parity calculations, and drive ordering.
Professional Tools
TechnologyAdvanced RAID recovery software, PC-3000 systems, Deep Spar, cleanroom facilities, and an extensive library of compatible donor drives for complex reconstructions requiring physical drive repair.
Business Focus
EnterpriseWe understand business requirements with minimal downtime solutions, priority scheduling for critical systems, and comprehensive documentation for IT departments. RAID failures often mean entire teams are unable to work.
Transparent Pricing
TrustWe provide a price estimate upfront and a detailed quote after £39 diagnostics. Simple RAID 1 recoveries from £300, complex RAID 5/6 arrays from £500-£1500+. No hidden charges, no surprises.
Flexible Timeline
FlexibilityChoose your recovery speed based on urgency and budget. Standard service takes 14-21 days at base price, Priority delivers in 5-14 days with 30% premium, Emergency recovers data within 1-4 days at 70% premium pricing.
Proven Track Record
Track RecordOver 1000 positive reviews with a 4.9/5 rating on Google and Trustpilot. With 220,000+ successful repairs since 2014, we’ve built extensive knowledge of RAID recovery across all manufacturers and configurations.
RAID Recovery Case Studies
Real examples of successful RAID data recovery projects from our London clients
RAID 5 Business Server Recovery
A London marketing agency contacted us when their Dell PowerEdge server with a 4-drive RAID 5 array failed. Two drives had failed within hours of each other, taking down their entire file server containing client projects and databases.
The Challenge
Two of the four drives in the RAID 5 had failed – one with mechanical issues and another with logical corruption. The remaining drives showed signs of stress. The array was completely inaccessible and the business was at a standstill.
Our Solution
We performed extensive diagnostics on all drives, repaired the mechanically failed drive in our cleanroom, and used advanced RAID reconstruction software to rebuild the array virtually. We successfully recovered the parity structure and extracted all critical business data.
When our server crashed, we thought we’d lost everything – client files, project databases, years of work. Fixfactor not only recovered 98% of our data but did it fast enough that we only lost two days of productivity. Their clear communication throughout the process kept our stress levels manageable during a crisis.
RAID 1 Controller Failure Recovery
A small accounting firm lost access to their RAID 1 mirrored drives when their Intel RAID controller failed. Despite having redundancy, both drives became inaccessible due to metadata corruption.
The Challenge
The onboard Intel RAID controller had failed, and although both drives were physically healthy, they couldn’t be accessed independently. The RAID metadata was corrupted, making standard recovery tools ineffective. Time was critical due to approaching tax deadlines.
Our Solution
We analysed both drives individually and found that they contained identical but inaccessible data. By reconstructing the RAID 1 configuration and bypassing the corrupted metadata, we successfully accessed the complete file system from the healthier drive.
The timing couldn’t have been worse – right before tax season with all our client files locked away. Fixfactor’s emergency service lived up to its promise. They had our data back within 48 hours, and we didn’t miss a single deadline. Absolutely professional service when we needed it most.
RAID 0 Design Studio Recovery
A graphic design studio lost access to their RAID 0 array when one of two drives developed bad sectors. The array contained years of design work and active client projects with no recent backup.
The Challenge
RAID 0 offers no redundancy, so when one drive failed, the entire array became inaccessible. The failing drive had developed multiple bad sectors, making standard data recovery techniques insufficient for reconstructing the striped data.
Our Solution
We carefully imaged the failing drive, working around the bad sectors, then reconstructed the RAID 0 stripe patterns. While some files in the damaged areas couldn’t be recovered, we successfully retrieved 85% of the data, including most active projects.
We knew RAID 0 was risky, but the performance was worth it for our large design files. When it failed, we thought everything was gone. Fixfactor managed to recover almost all our work, including current client projects. We’ve since implemented a proper backup strategy, but they saved our business.
Synology NAS RAID Recovery
A law firm’s Synology DS918+ with 4x4TB drives in SHR configuration became inaccessible after a power outage. The NAS would boot but couldn’t mount the volume, displaying critical errors for the storage pool.
The Challenge
The Synology Hybrid RAID (SHR) configuration had become corrupted during the power outage. While the drives were physically intact, the proprietary RAID metadata was damaged, preventing the system from recognising the array structure.
Our Solution
We extracted the drives and analysed the SHR configuration using specialised tools that understand Synology’s proprietary RAID implementation. By reconstructing the metadata and carefully mapping the data distribution, we successfully recovered the complete file system.
Our Synology NAS contained eight years of client files, case documents, and email archives. When it failed after the power cut, we faced potential regulatory issues. Fixfactor understood the complexity of SHR and recovered virtually everything. Their expertise with NAS systems is clearly extensive.
What Our Customers Say
Real reviews from customers who trusted us with their irreplaceable data. Verified on Google and Trustpilot.
“Really pleased these guys saved my data after my phone was water damaged, was incredibly important has had two of my beautiful dogs last ever photos plus 4000+ more photos that were precious. An added bonus is the phone seems to be working again too. Thank you”
“Darius and Anna were very friendly and helpful and they retrieved the data I needed from a failing drive with 100% success.”
“Dead laptop with important unbacked up files. Really happy with the service: fix was quite quick and covered by initial diagnostic fee with options presented for longer-term fix. One of the more remarkable resurrections.”
“After my insurance company gave me the run around saying my phone was unfixable, I went to Fixfactor to try retrieve my data. They were transparent about the options and managed to get everything back.”
“I couldn’t find any firm locally who gave me confidence that they could repair my Surface Pro and retain my data. Fixfactor handled it brilliantly — the repair was completed successfully and all my files were safe.”
“A family member dropped my mobile phone, the glass broke, and the phone was lifeless. 24 hours later, my phone was ready for collection, as good as new again. Brilliant, thank you so much.”
“They did not give up trying to fix my computer even though I thought it was impossible. Adam saw it as a challenge and fixed it at a reasonable cost.”
“Fantastic service from start to finish. Completely transparent about the risks and gave me options. Communication was excellent — quick replies, clear explanations. Professional, honest, and reliable.”
Professional RAID Data Recovery in London
Fixfactor has been recovering data from failed RAID arrays across London for over 12 years. Whether your RAID system has suffered multiple drive failures, controller corruption, a failed rebuild, or NAS device failure, our specialist team uses industry-leading equipment to reconstruct your array and retrieve your files. Our PC-3000 professional recovery system, combined with advanced RAID reconstruction software, allows us to virtually rebuild arrays at the lowest level — determining stripe sizes, drive ordering, and parity calculations even when original controller metadata is lost or corrupted.
We work with all RAID configurations: RAID 0 (striped), RAID 1 (mirrored), RAID 5 and RAID 6 (parity-based), RAID 10 (mirrored-striped), and proprietary implementations from Synology (SHR), QNAP, Buffalo, Dell, HP, and other manufacturers. Our extensive donor drive library covers all major hard drive brands, allowing us to repair individual drives within the array when physical damage is present. For specialist cases requiring capabilities beyond our in-house equipment, we work with trusted third-party recovery partners — though we always consult you before involving any external laboratory. Simple RAID 1 recoveries start from £300, while complex RAID 5/6 arrays range from £500-£1500+. Diagnostics cost £39 if you decide not to proceed.
RAID-Specific Expertise for Every Configuration
From degraded arrays and controller failures to corrupted metadata and failed rebuilds, we have proven recovery procedures for every RAID failure scenario. Multi-drive failures require careful imaging of each drive before any reconstruction is attempted. Controller failures demand analysis of proprietary metadata formats. NAS device failures call for specialised understanding of vendor-specific RAID implementations. Our decade-long track record with business-critical RAID recoveries means we’ve encountered and resolved virtually every type of array failure across all major server and NAS platforms.
Visit Fixfactor at our London workshop or send your RAID drives securely via courier. You can get an initial price estimate online or by phone at no cost — hands-on diagnostics are £39. Ready to start? Get a quote now and let us recover what matters most to your business.
Data Recovery in Action
See our advanced recovery techniques and specialist equipment at work
RAID Data Recovery FAQ
Common questions about our RAID data recovery services
Get Your Free RAID Recovery Quote
Tell us about your RAID problem in detail — the array type, number of drives, what happened, and how urgently you need your data back. We provide emergency RAID recovery with same-day collection available for urgent cases across London.