£310.00
Get your Samsung Galaxy S10 5G broken screen and/or the front glass replaced same day by specialists.
If you have a Samsung Galaxy S10 5G with broken screen, the touch function not working, front glass shattered or other related display problems, those will be all fixed if you choose this service. If your phone has only the front glass shattered, we still suggest you to fix it because it makes the display much more prone to further damages.
Damage to the screen usually happens when you drop the phone, cause the frame to bend, drop the phone in to the water or if you try to replace the screen without experience and professional tools. We always replace the front glass and the display at once since this is one integral part.
About the repair process.
The process is similar to repairs performed in Samsung authorised repair centres. Replacement parts that we use are of the highest quality available on the market.
We start the Samsung Galaxy S10 5G screen repair from the heating of the back glass, which is the door to inside of your phone. The special mat melts the glue and allows easier disassembly. Next, we need to remove quite a few screws, disconnect all internal modules including battery, cameras, antennas, charging port and buttons. After that, we remove the motherboard and start to heat the front of the screen for easier removal. When the broken screen has been removed, we put the new one that has been previously tested. It takes some time since the liquid adhesive needs to cure. Before we glue the back glass, we check connectors and quality of the assembly.
Your Samsung Galaxy S10 5G will be repaired by our specialist while you wait, if only this is possible. Usually the repair doesn’t take more than 2 hours including testing of your phone after the repair. If you have sent your Samsung phone for online repair, we will return it within few days or the next day if you have selected priority service. Expect perfect repair when you get your phone back !
We also recommend you our tempered glass screen protectors professionally installed, without air bubbles. Those are made of glass, not plastic !
We test your phone after we fix it.
Your Samsung Galaxy S10 5G will be carefully tested after repair. The test includes the new screen fitting, display brightness, dead pixels or dark spots, touch screen but also we confirm other functions to work properly after we assembled the phone back (speaker and the microphone, network range, calls, front camera, charging, speakers, wifi). After you receive the phone back, we kindly ask you to check it again.
Get a discount when choosing multiple services.
We can fix other faults related to your Samsung Galaxy S10 5G phone. If you require back glass cover change, charging port repair or a new battery, let us know ! If you need to fix multiple issues with your Samsung Galaxy S10 5G at once, contact us. We may provide you with a discount code.
Does your Samsung Galaxy S10 5G have additional damage that you don’t wish to fix ?
If your phone apart of the broken screen has some other damage that you don’t wish to fix, let us know ! Please put in notes all issues you have with your phone. If the phone’s back glass is broken or the phone had contact with water, this may impact the success of the repair. Be aware of this. If we notice any damage that has not been mentioned, we will need to contact you first. This may cause some delays. Please only use this service only if you are taking responsibility for carrying the repair on already broken phone.
Regarding  waterproof mobile phones.
Although we use highest quality parts and bonding material, we don’t consider any mobile phone to be waterproof after the repair as this is a subject to manufacturer’s internal tests when they assemble devices in their factories. Although we hope that the repair should restore the waterproofness, we don’t guarantee and don’t take responsibility for it. Please only use the service if you accept our terms.
Frequently Asked Questions.
Bringing Your Device In
Have your broken device repaired on the same day, while you wait. Relax in our store with a cup of coffee and Wifi access.
1.  Book the service on our website. Contact us if you need assistance.
2. Bring your faulty device to our store. Let’s confirm the repair time, create the repair ticket and start the job.
3. Our technician will start with initial diagnostics and lets the job begin!
4. Your device will be tested after the repair. When you get it back, we ask you to inspect the quality of our work.
Sending Your Device Â
Choose the repair service directly from our website. Opt for the option to have it fixed and returned within 2 days.
1. Choose the repair service, click the “Place Order” button and select “Send By Post”.
2. Complete the checkout with your contact details, choose the speed of required repair service (turnaround time) and select the payment method. You may wish to pay after the repair but we won’t order replacement parts until we receive your device which may cause 2-3 days delays. If you require priority service please pay on the checkout or contact us first.
3. Wrap your device safely. We suggest to use the Royal Mail service for small devices like mobile phones (insured up to £500 and costs below £10). For laptops, tablets or drones, please use DHL, DPD or Parcel Force.
Send your device to:
Write the “#Order number” on the outer of the box.
4. Once received, you will be contacted and the repair will begin shortly.
5. You will get a confirmation e-mail after the repair has been completed. We always return your device with the secure delivery service.
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Backup Your Data: While we don’t touch your device’s internal storage, we always recommend backing up your data for safety.
Password/PIN/Pattern Lock: Please provide the password, PIN, or pattern lock with your phone, or you may choose to remove it. Alternatively, you can factory reset your phone, create a second user or guest account – we just need to be able to test the device post-repair.
Remove SIM and Memory Cards: Take out any memory cards and the SIM card from your phone, but remember to include the SIM card tray. For other devices, also remove memory cards.
Device Only: Please send just the device, without any accessories.
Photograph Your Device: For your records, you might consider taking pictures of your device’s exterior before sending it (this is optional).
Pack Securely: Wrap your device in bubble wrap, place the order number visibly on top of the parcel, and write your return address on the back.
