£150.00
Get your Apple iPad Pro 12.9 (3rd gen) charging port fixed by specialists.
If you have a problem with broken charging port, your Apple iPad Pro 12.9 tablet is not charging or it charges only at certain angles when you move the cable, it is probably the USB charging port problem. The service includes parts and labour.
Before we proceed with replacing it, we will test your iPad first to make sure that replacing the charging port will solve all related problems. All repairs we perform in our store.
How do we repair the charging port on your Apple iPad Pro 12.9 ?
The front glass is the door to the iPad Pro 12.9. We need to slightly heat it up on the special mat and remove the front glass. Then we are only few screws away to get to the old charging port out. To guarantee your satisfaction, we repair your iPad in our store, using our own professional equipment. The repair process takes few hours. Parts which we use are Apple highest quality available on the market. Even the fitting adhesive is the simillar which they use when assembling their tablets !
About the repair process.
Our technicians will repair your iPad while you wait, if it is possible. In most cases the repair doesn’t take longer than 2 hours including testing your iPad Pro 12.9 with the new charging port, after the repair. If you have sent it in for online repair, we will return your tablet within few days or the next day if you have selected priority repair. Expect perfect results when you get your tablet back !
We test your iPad after we fix it.
Your iPad Pro 12.9 will be carefully tested after repair. The test includes the charging port, front glass (screen) fitting but also we will confirm that everything else is working just fine. After you receive the tablet back, we kindly ask you to test it again.
Get a discount when choosing multiple services.
We can fix many other faults related to the iPad Pro 12.9 tablet. If you require help iOS help on your tablet, let us know ! If you choose replacing the battery while changing the screen or charging port, the price will be reduced. You can select desired repair service from the main menu or just give us a call and we will assist you.
Does your iPad Pro 12.9 have additional damage that you don’t wish to fix ?
If your iPad has broken screen, buttons, camera lens or any other issues but you don’t want to fix it, please let us know ! Please mention in notes any issues you have with the iPad. If we notice any damage that was not mentioned, we will need to contact you first to explain you this again and get your permission. This may cause some delays. Note, that any additional issues we may offer you to fix it at greatly reduced prices.
Bringing Your Device In
Have your broken device repaired on the same day, while you wait. Relax in our store with a cup of coffee and Wifi access.
1. Book the service on our website. Contact us if you need assistance.
2. Bring your faulty device to our store. Let’s confirm the repair time, create the repair ticket and start the job.
3. Our technician will start with initial diagnostics and lets the job begin!
4. Your device will be tested after the repair. When you get it back, we ask you to inspect the quality of our work.
Sending Your Device
Choose the repair service directly from our website. Opt for the option to have it fixed and returned within 2 days.
1. Choose the repair service, click the “Place Order” button and select “Send By Post”.
2. Complete the checkout with your contact details, choose the speed of required repair service (turnaround time) and select the payment method. You may wish to pay after the repair but we won’t order replacement parts until we receive your device which may cause 2-3 days delays. If you require priority service please pay on the checkout or contact us first.
3. Wrap your device safely. We suggest to use the Royal Mail service for small devices like mobile phones (insured up to £500 and costs below £10). For laptops, tablets or drones, please use DHL, DPD or Parcel Force.
Send your device to:
Write the “#Order number” on the outer of the box.
4. Once received, you will be contacted and the repair will begin shortly.
5. You will get a confirmation e-mail after the repair has been completed. We always return your device with the secure delivery service.
Backup Your Data: While we don’t touch your device’s internal storage, we always recommend backing up your data for safety.
Password/PIN/Pattern Lock: Please provide the password, PIN, or pattern lock with your phone, or you may choose to remove it. Alternatively, you can factory reset your phone, create a second user or guest account – we just need to be able to test the device post-repair.
Remove SIM and Memory Cards: Take out any memory cards and the SIM card from your phone, but remember to include the SIM card tray. For other devices, also remove memory cards.
Device Only: Please send just the device, without any accessories.
Photograph Your Device: For your records, you might consider taking pictures of your device’s exterior before sending it (this is optional).
Pack Securely: Wrap your device in bubble wrap, place the order number visibly on top of the parcel, and write your return address on the back.
