Celebrating a Decade of Tech Repair Excellence at Fixfactor
A look back at Fixfactor’s first ten years, from Raphone in 2014 to the workshop, team and repairs shown in our original photographs.
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Repair guides & workshop stories
Fault-finding advice, repair cases and decisions worth understanding before you book.
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Technology Is a Double-Edged Sword: Our Take From the Repair Bench
Technology is at its best when it disappears into everyday life. A phone gets us home, a laptop holds years...
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How Long Do MacBooks Last? The Four Clocks That Decide
Assess a MacBook’s useful life through software support, battery condition, parts availability and repair cost, rather than age alone.
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Repair or Replace Your Phone? How to Make the Decision
Compare a phone repair with replacement using the fault, overall condition, software support and data needs, rather than the phone’s age alone.
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How Phones Really Get Damaged: Notes From 220,000 Repairs
Drops, back pockets, everyday liquid and worn charging ports - the accidents that actually fill a repair bench, and the prevention that works.
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Case Study: iPhone 8 Plus Back Glass - the Hardest Panel We Had Met
Replacing the bonded back glass on an iPhone 8 Plus meant a complete teardown, logic board out. Why this repair is not a DIY job.
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Case Study: iPhone X Camera Lens Replaced, Camera Saved
A cracked iPhone X camera lens left the sensor exposed for a month. We replaced the lens, cleaned the sensor and saved the camera module.
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Case Study: Pixel 2 XL Screen Replaced and Posted Back the Same Day
A Pixel 2 XL arrived by post with shattered front glass and left repaired before 4pm the same day. How a mail-in screen repair actually runs.
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What Is Microsoldering? Why Board-Level Repair Matters More Than Ever
Component-level motherboard repair explained: what it fixes, how faults are found, and why soldered storage, encryption and component prices made it essential.
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